Customer Service Representative-Healing Care Animal Hospital
Customer Service Representative-Healing Care Animal Hospital
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Salary Not Disclosed
1 Vacancy
Job Description
Educational Background:
- High school diploma or equivalent.
- Additional coursework or certification in veterinary or animal care is a plus.
Experience:
- Previous experience in customer service position required at least 1yr.
. - Experience in a veterinary practice or human medical practice is preferred 1yr.
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Skills:
- Communication Skills:Ability to communicate effectively and empathetically with clients both in person and over the phone. 2 yrs of experience.
. - Veterinary Knowledge:Basic understanding of animal care routine procedures and overthecounter products like shampoos and nutraceuticals .2yrs of experience.
. - ProblemSolving:Ability to handle client inquiries and complaints efficiently and professionally2yrs of experience..
- Technical Skills:Proficiency in using multiline phone systems email and veterinary practice management software 2yrs of experience.
. - Organizational Skills:Ability to manage appointment schedules handle billing and maintain accurate records. 2 yrs of experience.
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Personal Attributes:
- Genuine liking for animals and their owners
. - Ability to work well in a team and maintain positive relationships with colleagues
. - Professional demeanor especially in stressful situations
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At AmeriVet were committed to your growth development wellbeing and success. We empower team members with the resources support and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Heres what you can expect when you join our team:
- Tailored development programs mentorship and career pathing to help you achieve your unique goals.
- Competitive pay performance bonuses 401(k) matching and student loan assistance to foster your financial wellbeing.
- Health dental vision life insurance and mental health resources to support your overall wellbeing.
- Generous paid time off and holidays because your personal time matters.
- A supportive collaborative environment where everyone feels a sense of belonging.
At AmeriVet your unique skills and passion are celebrated and every team member has the tools to thrive. Our peoplefocused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
