Product Manager Returns and Rejects Amazon Smart Commerce
Product Manager Returns and Rejects Amazon Smart Commerce
Posted on :
23-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
Are you someone who is passionate about thriving with Zero to One challenges & love building new strategic businesses Do you thrive in a fastpaced environment in which you have the opportunity to influence change
We are looking for a single threaded owner to lead initiatives in reducing Returns and Rejects (RRR) for D2C brands.
Key job responsibilities
Key job responsibilities
1. Design and implement endtoend returns management solutions for D2C brands on Smart Commerce
2. Create automated returns reconciliation and refund settlement systems to streamline merchant operations. Develop analytics solutions to track returns metrics identify patterns and generate actionable insights
3. Design and optimize the seller experience for RTO solutions across ecommerce service providers (eSPs)
Develop prepaid incentivization programs to shift customer behavior from COD to prepaid payment.
4. Partner with Data Science teams to implement ML models for returns optimization and fraud prevention
Implement AI/ML solutions for return fraud detection and prevention
5. Work crossfunctionally with Engineering Product and Operations teams to deliver scalable solutions
6. Collaborate with merchants to understand pain points and implement effective returns solutions
About the team
The vision of Smartcommerce team is to digitize brand owners and selling partner by providing a suite of product offerings across the businesss lifecycle. Within this we are building a solution to enable sellers to set up their website & scale their independent online business serving their customers with the most effective ways possible. In other words we want to be the one stop shop for all ecommerce needs of small & medium D2C brands.
3 years of product management experience
Experience managing technical products or online services
Experience working with largescale data mining and reporting tools (i.e. SQL MSAccess Tableau Essbase or Cognos)
Experience in balancing conflicting priorities dealing with ambiguity
Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
We are looking for a single threaded owner to lead initiatives in reducing Returns and Rejects (RRR) for D2C brands.
Key job responsibilities
Key job responsibilities
1. Design and implement endtoend returns management solutions for D2C brands on Smart Commerce
2. Create automated returns reconciliation and refund settlement systems to streamline merchant operations. Develop analytics solutions to track returns metrics identify patterns and generate actionable insights
3. Design and optimize the seller experience for RTO solutions across ecommerce service providers (eSPs)
Develop prepaid incentivization programs to shift customer behavior from COD to prepaid payment.
4. Partner with Data Science teams to implement ML models for returns optimization and fraud prevention
Implement AI/ML solutions for return fraud detection and prevention
5. Work crossfunctionally with Engineering Product and Operations teams to deliver scalable solutions
6. Collaborate with merchants to understand pain points and implement effective returns solutions
About the team
The vision of Smartcommerce team is to digitize brand owners and selling partner by providing a suite of product offerings across the businesss lifecycle. Within this we are building a solution to enable sellers to set up their website & scale their independent online business serving their customers with the most effective ways possible. In other words we want to be the one stop shop for all ecommerce needs of small & medium D2C brands.
3 years of product management experience
Experience managing technical products or online services
Experience working with largescale data mining and reporting tools (i.e. SQL MSAccess Tableau Essbase or Cognos)
Experience in balancing conflicting priorities dealing with ambiguity
Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
IC
Employment Type
Full-Time
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
