Senior Analyst Fund Operations

The Senior Analyst Fund Operations will be part of a dynamic and knowledgeable team with a variety and distinct responsibilities ranging from Funding & Trading Fund on Fund capital stock allocations projects and system release enhancements. The successful candidate should have a good background and knowledge of operations fund lifecycle including client transfer agent systems and process accounting skills and an ability to build relationships with the impacted stakeholders.

The primary responsibilities of the incumbent are to support various Canadian Wealth Business Funding and Trading activities Fund Initiatives and actively seeking operational efficiencies to support internal and external stakeholders.

Position Responsibilities:

• Perform / support VPA Application and Monitor/Review all input and output files including all controls to ensure Fund Operation functions Funding and Trading are processed accurately within tight deadlines.

• Provide support on all daytoday operational activities / tasks.

• Analysis research and troubleshoot issues develop options to be assessed by Management.

• Participate in Fund Initiatives and Projects that have impact to daily Fund Operations. Review/assess requests to ensure they are properly aligned to Project requirements.

• Assist in daily / weekly / monthly reviews and sign offs.

• Provide and answer inquiries from NAV Agents Custodians and external / Internal stakeholders.

• Actively Work with Fund Operations Support team to increase process efficiencies in all Admin functions.

• Evaluate recommend and develop tools practices and controls increase operational efficiency and quality of information.

• Provide timely information to auditors

• Provide guidance and support to other team members to ensure timely and accurate delivery of daily trade instructions and funding.

• Ensure deadlines are consistently met

Required Qualifications:

• Bachelors degree in accounting Finance or Business administration with a minimum of five 5 years relevant operations or business experience in the financial industry

• Strong knowledge of information systems and Microsoft Office suite

• Ability to work effectively as part of a team and individually

• Demonstrate initiative and take responsibility

• Detail oriented with a high level of accuracy

• Excellent analytical and problemsolving skills

• Ability to react quickly adapt to changes and meet tight deadlines

• Ability to multitask in a fastpaced deadlinedriven environment

• Strong communication and interpersonal skills

• Identifies implements and maintains controls to mitigate financial and operational risks

• Can adequately represent the team at interdepartmental meetings projects and process improvements brainstorming

• Must be resourceful and a selfstarter

• Flexible start time. Should be able to start at 7:00am

Preferred Qualifications:

• Must be controls oriented experience with risk and controls assessment an asset

• Operational background or understanding of operational environment an asset

• Knowledge of the Manulife funds and products Mutual Fund industry or fund NAV calculation an asset

• Bilingualism (English and French) is an asset. If the successful candidate is in Qubec proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where wellbeing and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

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About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .