Set Up Technician
Set Up Technician
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1 Vacancy
Job Description
Description
DEX Imaging is a leading provider of document handling equipment and services with multiple offices and locations throughout the United States. We are the nations largest independent provider of office technology. We are the industry leader in delivering excellent customer service every time and we do this by hiring and training great people.
Working as a SetUp Technician you can expect:
- Full time schedule working 40 hours a week
- Full benefits competitive pay and uncapped commissions
- Opportunity for training development and promotion
- Excellent corporate discounts
- Employee recognition and rewards program
- Regular business hours. We value work/life balance.
- Competitive PTO and Paid Holidays
If you are career minded and ready to be an integral part of a team in a dynamic innovative and upbeat atmosphere then you belong right here on our award winning team.
Whats the opportunity:
A position that requires proficiency in repairing maintaining and servicing multifunction devices along with copiers/printers. Great customer service skills communication skills and troubleshooting abilities a must. Computer and computer networking skills a plus.
What will you do:
- Independently troubleshoot printers/copiers by utilizing training and technical resources provided.
- Respond to device set up orders in a timely manner and in accordance with DEX standards.
- Repair and refurbish used devices in accordance within the established timeline.
- Identify and order replacement parts for printers/copiers.
- Clean and maintain both customers owned and company owned devices.
- Establish and maintain accurate inventory levels.
- Respond to requests from customers for information.
- Remain knowledgeable and up to date on changes and developments made in servicerelated areas.
What you bring to the table:
- Knowledge of Word Processing software; Spreadsheet software; Order processing systems and Contact Management systems
- One to two years related experience and/or training; or equivalent combination of education and experience Must possess a valid drivers license
- Travel is primarily local during the business day although some outofthearea and overnight travel may be expected.
- Completes additional tasks and assignments as requested by Regional Operations Director.
What can DEX provide to you:
- Opportunity career development and personal growth
- In house training
- Company culture where we celebrate our team members
- A great environment where you can stop going to work and you can start building your career
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this job. It is not designed to contain or be interpreted as a comprehensive listing of all requirements or responsibilities that may be requires by employees in the job. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations made to enable individual with disabilities to perform essential functions.
This job description does not imply or cannot be considered as a part of an employment contract. DEX Imaging as an Equal Opportunity Employer.
Required Experience:
IC
Employment Type
Full-Time
