AES SAP BASIS Lead Manager Operate
AES SAP BASIS Lead Manager Operate
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Job Description
Line of Service
AdvisoryIndustry/Sector
Not ApplicableSpecialism
SAPManagement Level
ManagerJob Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.In SAP technology at PwC you will specialise in utilising and managing SAP software and solutions within an organisation. You will be responsible for tasks such as installation configuration administration development and support of SAP products and technologies.
Enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects ensuring their successful planning budgeting and completion.
- Partner with team leadership to ensure collective ownership of quality timelines and deliverables.
- Develop skills outside your comfort zone and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues engaging in difficult conversations with clients team members and other stakeholders escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Job Summary
At PwC we relentlessly focus on working with our clients to bring the power of technology and humans together and create simple yet powerful solutions. We imagine a day when our clients can simply focus on their business knowing that they have a trusted partner for their IT needs. Every day we are motivated and passionate about making our clients better.
Within our Managed Services platform PwC delivers integrated services and solutions that are grounded in deep industry experience and powered by the talent that you would expect from the PwC brand. The PwC Managed Services platform delivers scalable solutions that add greater value to our clients enterprise through technology and humanenabled experiences. Our team of highlyskilled and trained global professionals combined with the use of the latest advancements in technology and process allows us to provide effective and efficient outcomes. With PwCs Managed Services our clients are able to focus on accelerating their priorities including optimizing operations and accelerating outcomes. PwC brings a consultative first approach to operations leveraging our deep industry insights combined with world class talent and assets to enable transformational journeys that drive sustained client outcomes. Our clients need flexible access to world class business and technology capabilities that keep pace with todays dynamic business environment.
Within our global Managed Services platform we provide Application Evolution Services (formerly Application Managed Services) where we focus more so on the evolution of our clients applications and cloud portfolio. Our focus is to empower our clients to navigate and capture the value of their application portfolio while costeffectively operating and protecting their solutions. We do this so that our clients can focus on what matters most to your business: accelerating growth that is dynamic efficient and costeffective.
As a member of our Application Evolution Services (AES) team we are looking for candidates who thrive working in a highpaced work environment capable of working on a mix of critical Application Evolution Service offerings and engagement including help desk support enhancement and optimization work as well as strategic roadmap and advisory level work. It will also be key to lend experience and effort in helping win and support customer engagements from not only a technical perspective but also a relationship perspective.
Minimum Degree Required (BQ) *: BE / B Tech / ME / M Tech / MBA
Required Field(s) of Study (BQ):
Preferred Field(s) of Study:
Minimum Year(s) of Experience (BQ) *: 1016 years of experience
Certification(s) Preferred:
Preferred Knowledge/Skills *: SAP Rise Architect S4 installation and configuration. HANA Database administration. SAP Upgrade. At Least one SAP Associate level certification. Exposure to SAP Cloud offerings such as BTP SAC and Cloud connector
General skill set:
As a Manager youll work as part of a team of problem solvers with extensive consulting and industry experience helping our clients solve their complex business issues from strategy to . Specific responsibilities include but are not limited to:
- Proactively assist in the management of a portfolio of clients while reporting to Senior Managers and above.
- Be involved in the financial metrics.
- Be actively involved in business development activities to help identify and research opportunities on new/existing clients.
- Contribute to the development of your own and teams technical acumen.
- Use data and insights to inform conclusions and support decisionmaking.
- Adherence to SLAs experience in incident management change management and problem management.
- Develop new skills and strategies to solve complex technical challenges.
- Assist in the management and delivering of large projects.
- Train coach and supervise staff to recognize their strengths and encourage them to take ownership of their personal development.
- Act to resolve issues which prevent the team working effectively.
- Keep up to date with local and national business and economic issues.
- Continue to develop internal relationships and the PwC brand.
- Build a strong team environment that includes client interactions workstream management and crossteam collaboration.
- Actively engage in cross competency work and contribute to COE activities.
- Demonstrating project management skills including the ability to manage multiple projects simultaneously while being detail oriented.
Strong Knowledge in:
- SAP BASIS and SAP HANA certified.
- Ideally AWS or MS Azure certified.
- Demonstrable experience or certification for SAP RISE PCE in the role of Partner Cloud Architect
- Experience in SAP technical sizing & design installation upgrade migration and daytoday administration across multiple OS and Database variants including SAP HANA.
- Experience of SAP Technical Design for Hyperscaler Hosting specifically MS Azure and AWS. Ability to articulate clearly SAP design uniqueness in all environments.
- Experience in SAP Technical PreSales including creation of technical proposals and constructing estimates for SAP Technical work.
- Can demonstrate a clear understanding of BASIS specific compatibility issues and the benefits of the various design methodologies and BASIS oriented environments.
- Responsible for planning and performing installations (S/4 HANA Database BOBJ Addons etc) end to end SAP upgrades (SPS Major SAP version) and other activities.
- Responsible for configuring SAP cloud offerings like BTP SAC Cloud connector etc.
- Full cycle experience in SAP Migration and S/4 Conversion activities.
- Strong knowledge and exposure to HANA Database and MS SQL Database.
- Strong knowledge in BOBI Data services etc.
- Strong knowledge in implementing and configuring Solution Manager.
- Proficient in the use of methodologies supported by SAP best practices.
- Excellent Knowledge in UNIX/ Linux and Windows OS platform.
- Configure SAML for Single Sign on between SAP systems
- Strong knowledge in performing system refresh and client copy
- Strong knowledge in troubleshooting performance issues and providing solutions to fine tune the system.
- SAP Fiori configuration and troubleshooting
- Communicating appropriately and in a timely manner with the requester (end user) the business and the various stakeholders that this role will need to interface with including NOC Hosting Operations IT etc.
- Must be proactive and selfmotivated.
- Must be easily understood and possess excellent English communication skills both verbal and writing skills.
- Must Have customer facing experience and possess good negotiation skills.
- Exposure to ITIL framework.
- Provide SME advice to the team and Mentor team members to achieve the desired result by conducting Boot camps learning sessions etc.
- Should have a good understanding of the organization structure and requirements.
- Develop and maintain process and technical documentation.
- Prepare and present project status reports to Clients and Senior Management.
- Must have experience in working with cross functional and cross cultural teams across the globe.
- Should provide escalation support and ensure all the tasks and issues are resolved within the deadline.
Preferred Skills:
- PMP certification
- SAP S/4 conversion HANA Database administration SAP Solution Manager SAP S/4HANA System Administration Certifications
- ITIL Certification
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Advanced Business Application Programming (ABAP) Analytical Thinking Business Transformation Coaching and Feedback Communication Creativity Design Automation Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity Learning Agility Optimism Process Improvement Process Optimization Professional Courage Relationship Building SAP Analytics Cloud SAP Fiori SAP HANA SAP NetWeaver 5 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Required Experience:
Manager
Employment Type
Full-Time
