Patient Service Specialist
Patient Service Specialist
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Job Description
Overview
Patient Service Specialist
Chicago IL
Looking for a dedicated compassionate and focused individual with strong communication and interpersonal skills as well as excels in time management multitasking and a faster paced environment. This employee will need to be able to fulfill 40hrs/wk in order to manage all front desk operations including but not limited to phones scheduling insurance verifications faxing/scanning quality assurance cleaning/sanitizing assisting with laundry and patient aide work as appropriate.
Location: 8600 West Catalpa Avenue Chicago IL 60656
Position Type: Full Time
Schedule: MondayFriday
Compensation: Hourly Rate $18.00 $20.00/hour based on experience
When patients enter our outpatient physical therapy center we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist youll manage both the patient side and business side of our center. Dont underestimate the impact you can make on every patients care experience even before they leave the waiting room.
Check out the video below for additional insight into the work of our Patient Service Specialists!
Full time benefits include:
- Dedicated career ladders for clinical and professional growth.
- Company matching 401(k)
- Multiple and affordable PPO benefits HSA options
- Generous Paid Time Off Holidays Paid Sick Time with carry over
Responsibilities
Responsibilities
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Collect copays from patients manage payer approvals and conduct insurance authorizations and verifications
- Regular communication with parties such as therapistsinsurance companies attorney offices translation companies market operational leaders and business development team
Qualifications
Qualifications
Minimum Qualifications:
- High School Diploma or GED required
- 1 Year of Front Desk Experience
Preferred Qualifications:
- Health Care Experience
- Insurance Verification Experience
Physical Requirements:
- Ability to communicate clearly and professionally with coworkers and patients
- Ability to multitask phone computer and inperson interactions
- Ability to use computer scheduling software (with appropriate training)
- Visual acuity (near and distant) sufficient to maintain accurate records recognize people and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
- Appropriate manual dexterity to enable typing (including 10key)and mouse usethroughout a work day/shift
- Ability to walk stand bend and reach consistently throughout a work day/shift
- Ability to lift up to 25lbs safely from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
Additional Data
Select Medical is committed to having a workforce that reflects diversity at all levels and is an equalopportunity employer. Qualified applicants are considered for employment and employees are treated during employment without regard to race color religion national origin citizenship age sex sexual orientation gender identity marital status ancestry physical or mental disability veteran status or any other characteristic protected under applicable law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
