Job Summary
The Head of Business Development Outsourcing is responsible for driving revenue growth by identifying developing and managing outsourcing partnerships. This role involves expanding the company s client base by offering strategic outsourcing solutions optimizing service delivery and ensuring highvalue client engagements. The ideal candidate has a strong background in consulting outsourcing solutions and strategic partnerships.
Job Responsibilities
Business Development & Revenue Growth:
- Develop and implement an outsourcing business strategy to drive revenue and market expansion.
- Identify and pursue new business opportunities targeting enterprises seeking outsourcing solutions.
- Build and nurture relationships with key decisionmakers in target industries.
- Develop proposals presentations and value propositions tailored to client needs.
Strategic Partnerships & Vendor Management:
- Identify evaluate and onboard outsourcing partners ensuring alignment with business objectives.
- Establish longterm relationships with outsourcing vendors to enhance service offerings.
- Negotiate contracts pricing models and service agreements with external partners.
- Ensure outsourcing vendors meet agreedupon SLAs and KPIs.
Client Engagement & Solution Selling:
- Work closely with clients to understand their outsourcing needs and customize solutions.
- Lead contract negotiations and ensure smooth onboarding of new clients.
- Provide consulting expertise on how outsourcing can enhance efficiency and profitability.
- Monitor client satisfaction and drive continuous improvement in service delivery.
Market Analysis & Competitive Strategy:
- Conduct market research to identify emerging trends and competitive landscape in outsourcing.
- Develop gotomarket strategies for new outsourcing service offerings.
- Analyze client and industry needs to refine business development strategies.
Financial & Performance Management:
- Develop and manage the outsourcing business budget ensuring cost efficiency and profitability.
- Track key performance metrics related to outsourcing revenue client acquisition and vendor performance.
- Present financial projections and growth opportunities to senior leadership.
Requirements
- Professional Experience: A minimum of 10 years of work experience as a Business Developer mainly from outsourcing or consulting firms.
- Educational Qualifications: Bachelor s or Master s degree in Business Consulting or a related field.
- Experience as a Senior Business Development or Sales Professional in an HR Consulting or Outsourcing Firm is compulsory.
- Experience as a in the IT Customer Service or Finance Consulting or Outsourcing Firm is an added advantage.
- Proven track record of securing highvalue outsourcing contracts.
- Strong negotiation sales and contract management skills.
- Deep understanding of outsourcing models including BPO KPO and shared services.
- Experience working with global clients and managing multiregion outsourcing initiatives.
- Strong analytical skills and the ability to translate data into actionable insights.
- Excellent communication and stakeholder management abilities.
- Ability to lead crossfunctional teams and manage complex business relationships.
Work Arrangement: Onsite MondayFriday
Location (city state): Lekki Lagos
Benefits
Benefits: HMO Pension 13th month Annual Bonus Commission etc.