HR Operations Specialist India SME
HR Operations Specialist India SME
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Job Description
HR Operations Specialist – India (SME)
**Location:** Hyderabad India
**Flexibility to operate in different shifts as needed including night shifts
**Experience:** Minimum 5 years
**Notice Period: No Constraints
Role Overview:
We are seeking a highly skilled and experienced HR Operations Specialist to join our team. The ideal candidate will have extensive experience in HR operations within India and be capable of independently managing all HR operations transactions without requiring extensive handholding. This strategic role is crucial for ensuring operational efficiency and seamless HR process as our organization continues to grow.
Key Responsibilities:
• Manage the entire employee life cycle (Hire to Retire) efficiently.
• Demonstrate proficiency in HR processes and standard operating procedures.
• Handle appointment letters and documentation for India.
• Manage and coordinate queries on the ticket management tool (Freshservice).
• Liaise with employees managers and other HR colleagues to resolve HRrelated queries.
• Provide firstlevel support to employees on HRrelated queries such as benefits.
• Administer HR processes including onboarding employee data management and benefits enrollment.
• Ensure accurate and timely completion of HRrelated tasks such as preparing and maintaining personnel files and processing employee changes.
• Develop and manage change management and communication strategies including email templates and howto guides.
• Oversee the HR helpdesk and ensure comprehensive support for all HRrelated inquiries.
Preferred Qualifications:
• Graduate/MBA with a minimum of 5 years of relevant experience in HR operations.
• Extensive experience in HR shared services functions and managing HR OPS for India.
• Proficiency in Workday and basic understanding of Google Suite applications including Smartsheet.
• Excellent IT skills particularly in MS Word PowerPoint and Excel.
• Strong written and verbal communication skills in English.
• Ability to work under pressure and meet tight deadlines.
• Strong administrative skills with the ability to manage a complex and varied workload.
Desired Attributes:
• Smart and selfreliant capable of representing the HR function independently.
• Flexible and adaptable to work in different shifts as required.
• Strong problemsolving skills and attention to detail.
• Ability to work collaboratively with crossfunctional teams.
Employment Type
Full Time
