Lead - Business Analyst
Lead - Business Analyst
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Summary
We are seeking a highly skilled and experienced Lead Business Analyst to join our Sales Operations team. In this role you will leverage your analytical and Program management skills to drive strategic initiatives and optimize operational efficiencies. As a Lead Business Analyst you will serve as a key liaison between various Sales & Operations stakeholders ensuring that business needs are accurately captured and translated into actionable solutions.
Key Responsibilities
Collaborate closely with Sales teams to analyze data synthesize insights and generate reports on key performance indicators (KPIs). Identify potential risks opportunities and growth drivers to drive strategic decisionmaking.
Drive and optimize key sales initiatives such as annual operating plans target and quota setting incentive program design market segmentation strategies and sales program support.
Automate business processes enhance systems and streamline data management to improve operational efficiency and accuracy.
Maintain and develop comprehensive documentation including process workflows engagement protocols and Standard Operating Procedures (SOPs). Ensure that all documentation adheres to internal policies and promotes knowledge sharing.
Serve as the primary point of contact between Sales leadership and Sales Operations ensuring effective communication and collaboration between the two teams.
Qualifications :
Bachelors or Masters degree in Business Analytics or a related field
6 years of experience in Sales analytics/Sales Operations or a related field with at least 2 years as a Senior analyst would be preferred
Strong analytical skills and experience working with SQL Advanced Excel and data visualization tools. Experience with machine learning and predictive analytics is a plus.
Experience with CRM platforms and sales pipeline management tools
Excellent communication collaboration and stakeholder management skills
Experience working with crossfunctional teams
Ability to manage multiple projects and priorities in a fastpaced environment
Additional Information :
At Freshworks we are creating a global workplace that enables everyone to find their true potential purpose and passion irrespective of their background gender race sexual orientation religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant richer work environment that advances the goals of our employees communities and the business.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
