Clinical Specialist
Clinical Specialist
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Job Description
KEY DUTIES AND RESPONSIBILITIES:
1. Delivers InClinic Services
Deliver clinical facilitation as developed by the Allergan Advisory Board and the OEU clinical team to customers and Sales Mangers Product Specialists at conferences clinical workshops and training meetings.
Work with KAMs during in house training events to develop their expertise in how to coach customers in patient consultation skills.
Effectively articulate product specific selling messages and differentiation of Allergan products and services versus the competitors.
Maintain a high level of service through reliable and timely followup after any interaction with customers and Allergan medical trainers.
Identifies educational need and develops recommendations to improve clinical performance of aesthetic practices through delivering a bespoke educational journey for each identified HCP with a focus on AA range of Hyaluronic Acid Fillers and implementation of the MD Codes.
Number of supported clinics/HCPs will be 30 aligned with AA strategic and key account strategy.
Establishes key performance indicators with the HCP in pursuit of supporting improved patient outcomes.
Focus Tier 2 & 3 HCPs but other tier levels may require support as determined on educational need by the AMI Lead.
Maintains a high level of service through reliable and timely followup after any interaction with HCPs and records all activity in VEEVA CRM.
2. Supports Education via AMI Digital World
Supports and promotes educational curricula within AA AMI Digital World (AMIDW) to improve the level of clinical knowledge around Hyaluronic Acid Fillers for clinicians within the local market.
Delivering a valueadded service which helps clinicians and practice owners make informed decisions about patient assessment treatment planning and treatment with the MD Codes.
3. Supports AMI Lead in AMI Event Delivery
Supports with the delivery of key local AMI events as requested by the AMI Lead. Including but not limited to attendance at industry conferences & AMI meetings & MD Codes Mentee Programme to engage with customers plus for selfdevelopment and upskilling.
Work with the AMI manager with input from marketing and sales team as well as medical manager to determine clinical needs and provide facilitation to customers accordingly.
4. Quality & Compliance
Support Allergans Quality Management System and internal auditing processes.
Ensure commitment to regulatory compliance by attending training and adhering to Allergans policies and procedures.
Adhere to Allergans internal codes of conduct and compliance processes.
Qualifications :
University degree in a clinicallybased subject ideally medicine nursing or dentistry
Minimum of 3 years experience within a sales or clinical specialist role within the pharmaceutical and/or medical device industry
Intermediate skills in Microsoft Word Excel PowerPoint and Outlook
Valid and clean drivers license.
Experience in training/coaching including event management preparation and delivery of workshops and other training solutions
Experienced in facilitation
Fluent English (written and oral).
Strong communication skills
Additional Information :
AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only to learn more visit & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:
No
Employment Type :
Fulltime
Employment Type
Full-time
