drjobs Network Support Specialist

Network Support Specialist

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1 Vacancy
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Job Location drjobs

Ottawa - Canada

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are seeking a skilled and proactive Network Support Specialist to join our IT team. The successful candidate will be responsible for maintaining monitoring and supporting our organizations computer networks and systems. You will troubleshoot network issues ensure network security and assist users with connectivity problems to keep our operations running smoothly.

Key Responsibilities:

  • Monitor and maintain computer networks servers and related hardware.

  • Troubleshoot network issues and respond to support tickets promptly.

  • Install configure and support network equipment including routers switches firewalls and wireless access points.

  • Ensure network security by implementing best practices and monitoring for vulnerabilities.

  • Assist in network upgrades migrations and expansions.

  • Maintain documentation related to network configurations processes and service records.

  • Provide technical support and guidance to end-users and other IT staff.

  • Collaborate with vendors and service providers for network-related services and equipment.

  • Perform routine network performance tuning and backups.

  • Stay updated on emerging technologies and recommend improvements.

Requirements:

  • Bachelors degree in Computer Science Information Technology or a related field.

  • Proven experience as a Network Support Specialist Network Administrator or similar role.

  • Strong knowledge of networking protocols hardware and tools.

  • Hands-on experience with Cisco or similar network equipment is a plus.

  • Familiarity with network monitoring and diagnostic tools.

  • Excellent problem-solving and communication skills.

  • Relevant certifications (e.g. CompTIA Network CCNA) are highly desirable.

Employment Type

Full Time

Company Industry

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