Sr Collections Credit Specialist
Sr Collections Credit Specialist
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Job Description
Join us at Entrust
At Entrust were shaping the future of identity centric security solutions. From our comprehensive portfolio of solutions to our flexible global workplace we empower careers foster collaboration and build solutions that help keep the world moving safely.
Get to Know Us
Headquartered in Minnesota Entrust is an industry leader in identitycentric security solutions serving over 150 countries with cuttingedge scalable technologies. But our secret weapon Our people. Its the curiosity dedication and innovation that drive our success and help us anticipate the future.
About the Team
Youll be joining the team leading Entrusts Identity portfolio including the solutions formerly Onfido (AIpowered digital identity solution). With the completed acquisition Entrust now provides the industrys most comprehensive portfolio of AIpowered identitycentric security solutions.
Our technology helps businesses verify real identities using AI and biometrics ensuring secure remote customer and business onboarding. By assessing governmentissued IDs and facial biometrics with innovative dashboards and fraud signals we provide companies with the assurance they need to operate securely while allowing people to access services quickly and safely.
The Opportunity
An excellent opportunity to join the finance team of a high growth company at an exciting phase in its journey. The finance team strives to provide world class support to the company and its growth through operational excellence focusing on solutions and efficiency.
As a Senior Credit & Collections Specialist here at Onfido you will be responsible for collecting cash managing relationships with our customers and ultimately reducing DSO days and aged debt
The role sits within a collections team of three reporting to the Finance Manager based out of our London office with the option of working remotely
The successful candidate will be driven and enthusiastic have the ability to build strong relationships with both internal and external stakeholders be able to work methodically with independence whilst also being a great team player
As a Senior Credit & Collections Specialist at Onfido you will:
Build relationships with our customers to ensure invoices are paid by due date and collection targets are met
Maintain a clean aged debtors ledger
Allocate customer receipts and reconcile customer accounts within Netsuite
Respond timely and professionally to customer queries
Share customer feedback to our billing team to ensure continuous process improvements
Work closely with Sales and Customer Success teams
Communicate results regularly to management
Work as a successful team with other Collection Associates
Requirements
Were looking for a Senior Credit & Collections Specialist who can display the below skills & experience throughout our interview process:
Essential:
Previous experience in a collections role
Demonstrated ability to manage internal and external stakeholders
Organised with good attention to detail
Able to work independently and be proactive with solving problems
Ability to manage multiple projects and meet deadlines
Experience in dealing with multiple currencies
Clear and effective communicator verbal and written
A team player
Ability to build great working relationships with all levels of the organisation
Hard working and willing to take on new challenges
Ability to look for efficiencies in all processes and drive change in a growing business
Desirable:
Immediately available
Experience with systems Netsuite Salesforce & Tesorio
Previous experience in a Tech company
Benefits
25 days annual leave plus a day off for your Birthday.
Two paid volunteering days per year.*
Private Medical Insurance with Care Health
Life Assurance 3x Annual Base Salary)*
Generous paid parental leave
Life enrichment allowance of up to 80 per month for services including gym yoga fitness classes massages childcare and therapy.
Dedicated learning opportunities including using tools like LinkedIn Learningwith availability to use for learning resources such as books coaches conferences courses podcasts and more
Our open and transparent culture is reflected in our Better Together motto and we bring this to life by meeting once a week for our global weekly roundup OnThursday; holding quarterly team socials and other companywide social events.
Expense up to 300 (or local equivalent) to purchase workstation setup equipment
The opportunity to become a member of Onfidos resource groups in order to learn different skills in our belonging groups
#LINR1
At Entrust we dont just offer jobs we offer career journeys. Here is what you can expect when you join our team:
Career Growth: Whether youre a budding developer or a seasoned expert were invested in your professional journey. With learningforward initiatives and exciting challenges your growth is our priority.
Flexibility: Life is all about balance. Whether youre remote hybrid or onsite we offer flexible options that fit your lifestyle.
Collaboration: Here your voice matters. Our teams thrive on sharing ideas brainstorming solutions and working together to build a better tomorrow.
We believe in securing identitiesbut it doesnt stop there. At Entrust were passionate about valuing all identities. Our culture is built on diversity inclusion and respect. From unconscious bias training for our leaders to global affinity groups that connect colleagues across the globe were creating a community where everyone is encouraged to be themselves.
Ready to Make an Impact
If youre excited by the prospect of innovating growing your career and collaborating in a dynamic environment Entrust is the place for you. Join us in making a difference. Lets build a more secure worldtogether.
Apply today!
For more information visit . Follow us on LinkedIn Facebook Instagram and YouTube
For US roles or where applicable:
Entrust is an EEO/AA/Disabled/Veterans Employer
For Canadian roles or where applicable:
Entrust values diversity and inclusion and we are committed to building a diverse workforce with wide perspectives and innovative ideas. We welcome applications from qualified individuals of all backgrounds and we strive to provide an accessible experience for candidates of all abilities.
If you require an accommodation contact .
Recruiter:
Neha RathoreRequired Experience:
Senior IC
Employment Type
Full-Time
