Invoice & Collections Specialist - Eurofins BioPharma Product Testing Toronto, Inc.
Invoice & Collections Specialist - Eurofins BioPharma Product Testing Toronto, Inc.
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Job Description
An individual with the right combination of skills who is results-oriented target-focused and a problem solver with a customer first attitude to service. The Specialist will be responsible for overall day-to-day tasks to ensure efficient timely and accurate customer billing collection of accounts receivable payment applications and general Accounts Receivable maintenance.
GENERAL TASKS & RESPONSIBILITIES:
- Create customer invoices and ensure completeness of invoicing by month end for all services provided to customers
- Create credit notes where required
- Mail/email customer invoices and reports
- Build strong positive relationships with our customers to ensure smooth payments and manage client dispute resolution
- Weekly follow-up with internal teams to determine work completed but not invoiced
- Reach monthly collection and DSO targets by constant communication and follow-up with customers via telephone and email.
- Weekly status update with BPT President on collection progress and other issues
- Resolve customer payment discrepancies and invoicing disputes by coordinating with internal operations teams
- Posting daily receipts (cheques EFT credit card payments)
- Provide customer service regarding collection issues or request for additional documentation
- Send customer statements for overdue accounts
- Maintain system customer cards to ensure updated contact information
- Filing and maintaining customer records
- Provide assistance to Finance team during annual external audit and other reviews
- Provide BPT President with ad-hoc reports concerning AR and Collection status as requested
- Assist BPT President with special projects
Qualifications :
EDUCATION AND EXPERIENCE:
- Post-secondary education in Accounting or similar
- Strong Computer proficiency Microsoft Office especially Excel
- Minimum 2 years on full cycle Accounts Receivable processes
- Strong customer service skills
- Experience with Microsoft Great Plains software is an asset
OTHER QUALIFICATIONS SKILLS AND EXPERIENCE:
- Must speak and write English fluently
- Must possess excellent communication skills both written and verbal in order to present responses to clients prepare reports and maintain communication with internal and external clients
- Must be articulate
- Excellent organizational skills
- High level of accuracy and strong attention to detail
- Ability to work independently while supporting a collaborative team-based department
- High level of professionalism maturity good judgment including discretion when dealing in confidential financial matters
- Must be proactive self-disciplined and able to demonstrate a high level of productivity with a goal-oriented approach
- Ability to work in a fast-paced environment handle multiple tasks work under pressure and meet tight deadlines
- Exceptional computer skills with a high level of competence with MS Office (Outlook Word Excel) and LIMS (asset)
WORKING CONDITIONS:
- This position requires working in a laboratory environment with potential periods of standing and occasional lifting of 20 lbs may be required.
- Rotating evening and weekend shift work may be necessary.
Additional Information :
At Eurofins we offer excellent full-time benefits including health & dental coverage life and disability insurance RRSP with 3% company match paid holidays paid time off.
Accommodation: Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request via the website at .
As a Eurofins employee you will become part of a company that has received international recognition as a great place to work. To learn more about Eurofins please explore our website at
We thank all applicants within commuting distance of GTA Ontario for showing an interest in this position. Only those selected for an interview will be contacted.
This posting is supported by AI technology to assist in screening candidates and resumes.
NO AGENCIES CALLS OR EMAILS PLEASE
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
