Senior Manager People Operations
Senior Manager People Operations
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$ 153500 - 247250
1 Vacancy
Job Description
We are looking for a strategic and experienced Senior Manager People Operations to lead and refine our People Operations team. You will help shape and scale key people processes ensuring efficiency compliance and adaptability to support business growth. You have a deep understanding of HR operations experience managing a successful shared service function and a passion for continuous improvement driving seamless processes systems and policies that enhance the employee experience.
You will report directly to the Head of People Operations and will be based in our New York headquarters operating on a hybrid schedule.
Youll Get To...
- Lead mentor and develop a highperforming People Operations team promoting collaboration accountability and continuous skill growth.
- Establish best practices and cultivate a culture of operational excellence to enhance the employee experience.
- Oversee daily People Operations processes (Recruit to Retire) ensuring scalability compliance and efficiency.
- Create operational excellence across HR functions including benefits employee relations global mobility payroll and compensation.
- Partner with Centers of Excellence(HR Legal Talent & Payroll) to identify opportunities to expand shared services and enhance HR operations.
- Ensure data accuracy and integrity across HR systems maintaining high standards for data governance.
- Maintain process documentation to support clarity consistency and autonomy
- Monitor SLAs and ticket volumes implementing improvements to enhance the employee experience and reduce support requests.
- Perform regular audits with a focus on operational excellence
- Introduce and implement programs that align with company culture while improving operational efficiency and employee satisfaction.
- Leverage HR analytics to drive datadriven decisionmaking and strategic workforce planning.
- Develop governance structures following HR guidelines to ensure smooth integration of new processes and system enhancements.
- Communicate priorities roadmaps and key updates to stakeholders leading enduser training and managing system adoption ensuring transparency and alignment.
- Collaborate with HRIS teams to optimize JIRA and Workday for automation knowledge management and case handling.
Who Were Looking For
- 10 years of experience in HR operations shared services project/system implementation or change management.
- 5 years of people management experience managing diverse and geographically dispersed teams. (Experience in USA and Ireland preferred)
- Expert proficiency with JIRA and Workday including process optimization and reengineering.
- Strong analytical mindset with a datadriven approach to decisionmaking and continuous improvement.
- High attention to detail and confidentiality in handling sensitive HR data.
- Indepth understanding of HR and talent processes with experience designing and testing workflows and reports.
- Ability to multitask and manage competing priorities in a fastpaced environment.
Benefits & Perks
- A choice between medical plans with an option for 100 covered premiums
- Fertility and adoption benefits
- Access to supplemental insurance plans for additional coverage
- Headspace mindfulness app subscription
- Global Employee Assistance Program
- Retirement benefits with employer match
- Flexible paid time off
- 20 weeks for parental leave and up to 12 weeks to care for an ill family member
- Pretax commuter benefit
- Education reimbursement
- Employee donation match to community organizations
- 6 Global Employee Resource Groups (ERGs)
- Dogfriendly workplace
- Free lunch and snacks
- Private rooftop
Cash Compensation Range: $153500 $247250 USD
The base salary for this position will vary based on jobrelated criteria including relevant skills experience and location among other factors.
In addition to the cash compensation above (which includes base salary and where applicable for eligible roles may include ontarget commissions or overtime pay) Squarespace employees are eligible to be granted an option to purchase our common stock.
About Squarespace
Squarespace is a designdriven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence build an audience monetize and scale their business. Our suite of products range from websites domains ecommerce and marketing tools as well as tools for scheduling with Acuity and creating and managing social media presence with Bio Sites and Unfold. Our team of more than 1500 is headquartered in bustling New York City with offices in Dublin Ireland Aveiro Portugal and coworking spaces in the UK Netherlands and Australia. For more information about our company culture visit Commitment Today more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base but we also strive for the same in our employees. At Squarespace we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law. We are proud to be an equal opportunity workplace. #LIHybrid #LIBW1 Thank you in advance for providing the following details about your work history from your resume! This helps us ensure that your candidate information is accurate and consistent during the hiring process. Squarespace will never solicit your personal banking information or ask you to transfer money in connection with a job offer or interview. We also will not reach out to you via phone or SMS without your permission or knowledge.
Required Experience:
Senior Manager
Employment Type
Full Time
