Marketing and Communications Coordinator

Pillars is looking to hire a FullTime 40 hours per week) Marketing and Communications Coordinator to join our Community Engagement team. The employee in this position works primarily in the Pillars main office but must be able to travel locally to all Pillars locations and to community events.

SUMMARY: From homelessness to coming home Pillars provides shelter support and solutions to address the housing needs in our community. The Marketing & Communications Coordinator is part of the Community Engagement Team. The team focuses on making donors and volunteers part of the Pillars team and connects the resources of our community with the needs of Pillars. Team activities include fundraising outreach to donors grantwriting volunteer recruitment event planning public relations initiatives media relations and community involvement. The Marketing & Communications Coordinator reports to the Community Engagement Director and serves a key role in upholding the Pillars brand and telling the Pillars story to support the mission of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Has passion for the mission of Pillars and displays agency values: Respect Collaboration Empowerment and Grit.

• Develops in partnership with the Community Engagement Director and implements annual and initiativespecific marketing and communications plans forPillars.

• Interacts with all operational teams within Pillars (Crisis Housing Stable Housing Supportive Services) to develop and maintain an awareness of agency activities; collaborates with Development Manager to capture stories and develop compelling cases for community engagement and support.

• Coordinates the production of newsletters appeals and the annual report in collaboration with the Development Manager Community Engagement team and Pillars staff; guides and/or designs layout writes copy manages timelines and expenses.
• Creates Pillars collateral materials including brochures presentations flyers event invitations sell kits etc. all in keeping with the Pillars brand; engages freelancers as needed within budget.
• Prepares news releases coordinates interviews and maintains relationships with local media to share the Pillars story in the community.
• Supports Community Engagement team across functions fundraising volunteerism and outreach by preparing materials and integrating communications and marketing for all initiatives and events.
• Owns the look feel and content of the Pillars website; prepares and shares relevant information on the Pillars blog with an eye to crosschannel communication.
• Maintains a social media plan identifying target audience and goals for each medium; executes plan with both discipline and responsiveness to change.
• Coordinates photography and video of internal and external Pillars events activities employees and clients acquires photo releases as appropriate and maintains a storehouse of Pillars art.
• Supports staffing of outreach events and community engagements.
• Spends timeregularly with clients utilizing Pillars services to understand the mission of the organization.
• Other duties as assigned.

CORE COMPETENCIES:

• Confidentiality Ability to maintain confidential information and safeguard the security of information of Pillars and our clients. Keep privateinformation from unauthorized individuals either within Pillars or others outside the organization.
• Written Communication Writes clearly and persuasively. Edits work for spelling and grammar. Varies writing style to meet needs. Able to read and interpret written information and use a tablet or smartphone.
• Project Management Takes initiative to ensure projects are completed in a timely manner; demonstrates strong planning and organizational ability; has a passion for working collaboratively with others to attain a positive outcome.
• Creativity Actively seeks to improve services; offers new anddifferentoptions to solve problems. Promotes and persuades others to consider new ideas.
• Problem Solving Identifies and resolves problems in a timely manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in a group problemsolving situation; remains calm when dealing with emotional topics.
• Teamwork Balances team and individual responsibilities. Gives and welcomes feedback; contributes to building a positive team spirit.

QUALIFICATIONS:

• Bachelors degree or equivalent experience required
• Three years of marketing and/or communications related work experience is strongly preferred
• Experience with website and social media management strongly preferred
• Experience with WordPress Canva and Adobe Creative Suite strongly preferred
• Possess and maintain a valid Wisconsin drivers license
• Ability to travel locally with access to a reliable vehicle and personal auto insurance which meets Pillars minimum requirements for liability 100/300/100

This position is expected to work inclusively and respectfully within a diverse community and practice civility in the workplace. In addition thisposition requiresstrong oral written interpersonal and organizational skills demonstrated integrity and the willingness to work independently and as part of a collaborative position requires knowledge of Microsoft Office suiteand related technologies.

COMPLIANCE ACCOUNTABILITIES: The Marketing & Communications Coordinator must act in accordance with Pillars policies and procedures complete all required compliance training/continuing education within specified timeframe and maintain a thorough knowledge of all internal operating procedures as well as applicable laws and regulations.

WORK ENVIRONMENT: The work environment is characteristic of a professional office setting. The employee must occasionally lift and/or move up to 50 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BENEFITS:Benefits include health insurance dental insurance vision insurance vacation holidays sick leave short & long term disability life insurance 401k retirement account and an Employee Assistance Plan.

TO APPLY:
Apply through our Careers portal or turn in a paper application at Pillars 605 E Hancock St Appleton WI 54911

Pillars is an Affirmative Action Equal Employment Opportunity employer committed to achieving a diverse workforce and to maintaining a community which welcomes and values a climate supporting equal opportunity and difference among its members. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex pregnancy status sexual orientation gender identity gender expression age disability physical condition genetic information veteran status or any other characteristic protected by federal state or local law.