IT Business Analyst 118547

Work Place Flexibility: Hybrid

Legal Entity:Entergy Services LLC

*** This is a hybrid position located in The Woodlands TX or Little Rock AR. Relocation assistance and sponsorship is not provided. ***

POSITION PURPOSE:

To act as a liaison between business units and IT technical teams working with the business to understand future goals and objectives to develop strategic plans. Responsible for of the requirements process to translate business needs into functional specifications including the establishment of standards usecases templates and critical processes (i.e. requirements change control requirements traceability). Is an intermediary between the business community and Entergys IT Delivery teams working with Program Managers Development teams Solution Architects and business subject matter experts (SME) to capture clarify and translate business requirements into documentation and conceptual design (using appropriate tools and models) from which applications and solutions are developed. Helps shape the technology implementation to meet the demand among the business unit. Provide Operational Support to ensure customer incident/service requests are handled in a timely manner and there are no impacts to daily operations. This role will be filled as an IT Business Analyst.

Primary Duties & Areas of Responsibility:

• Assist in developing roadmaps for System Planning applications by working with our business partners to understand their future goals and objectives.
• Assist with project planning and initiation for System Planning identified roadmap items by working with our business partners to develop business cases.
• Responsible for of the requirements process to translate business needs into functional specifications including the establishment of standards usecases templates and critical processes (i.e. requirements change control requirements traceability).
• Provide testing support for approved projects.
• Provide operational support to ensure incidents/requests are being handled in a timely manner and there are no impacts to daily operations.
• Provide operational support ensuring production systems and devices are online and available; this includes nonbusiness hours oncall support
• Understand client requirements and how they translate to application features/enhancements.
• Learn and understand System Planning Operations business needs and objectives; working with the Solution Architect to recommend/design applications and implement enhancements that meet customer business needs.
• Provide and maintain real time systems application availability ensuring that applications are active and operating as defined in any Service Level Agreements
• Support the design development and testing of real time systems applications and enhancements
• Provide an interface with software vendors and support vendors for discussion consultation problem solving and best upgrade practices on the 3rd party Market Application systems.

Experience:

Business Analyst

• 1 to 2 years experience in Information Technology project experience
• 6 to 18 months Energy industry experience (desired not required)

Critical Knowledge Skills Abilities:

Leadership Style/Characteristics:

• Highly motivated and ability to work with little direct supervision
• Ability to implement process improvements where needed to streamline process workflow without being requested by business.
• Effective Teamwork and Inclusion (e.g. works collaboratively builds collaborative relationships)
• Good written organizational and oral communication skills

Minimum Educational Background and Physical Requirements Required to perform Job:

• Bachelors Degree in Computer Information Systems Computer Science or related technical degree or Experience Equivalent
• Advanced Degree (preferred not required)

Certifications Licenses etc. required for the position

• PMP (desired not required)
• CBAP (desired not required)
• Business Process Modeling (Training)

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Primary Location: TexasThe WoodlandsTexas : The Woodlands
Arkansas : Little Rock
Job Function: Information Technology
FLSA Status: Professional
Relocation Option: No Relocation Offered
Union description/code: NON BARGAINING UNIT
Number of Openings: 1
Req ID: 118547
Travel Percentage:Up to 25

An Equal Opportunity Employer Minority/Female/Disability/Vets. Please click here to view the EEI page or see statements below.

EEO Statement:The Entergy System of Companies provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex gender sexual orientation gender identity or expression national origin age disability genetic information marital status amnesty or status as a protected veteran in accordance with applicable federal state and local laws. The Entergy System of Companies complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including but not limited to recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

The Entergy System of Companies expressly prohibits any form of unlawful employee harassment based on race color religion sex gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status. Improper interference with the ability of the Entergy System of Company employees to perform their expected job duties is absolutely not tolerated.

Accessibility:Entergy provides reasonable accommodations for online applicants. Requests for a reasonable accommodation may be made orally or in writing by an applicant employee or third party on his or her you are an individual with a disability and you are in need of an accommodation for the recruiting process please clickhereand provide your name contact number the accommodation requested and the requisition number that you are requesting the accommodation for. Employee Services will contact you regarding your request.

Additional Responsibilities:As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Equal Opportunity

The nonconfidential portions of the affirmative action program for individuals with disabilities and protected veterans shall be available for inspection upon request by any employee or applicant for employment. Please to schedule a time to review the affirmative action plan during regular office hours.

WORKING CONDITIONS:
As a provider of essential services Entergy expects its employees to be available to work additional hours to work in alternate locations and/or to perform additional duties in connection with storms outages emergencies or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

Please note: Authorization to work in the United States is a precondition to employment in this position. Entergy will not sponsor candidates for work visas for this position.