Onsite Office Admin
Onsite Office Admin
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Job Description
TRAs administrative office is hiring for a fulltime member of our Admin Support team! In this role you will truly be the voice of our organization: Youll provide direct phone support to patients providers and othersthroughout our TRA and Diagnostic Imaging Northwest locations. Well teach you everything you need to know about the organization and build you up to being a fountain of info in all things TRA! You bring us your enthusiasm drive and sunny patientfocused outlook! The best candidates for this role will remain curious move successfully from one task to another and have an excellent phone presence.
Please see additional details below as well as link to submit your application directly. We look forward to connecting with you!
Job Summary:
The Physician Administrative Support Operator team member is responsible for being at their desk and ready to handle a high volume of calls. Operates a switchboard or telephone console to route incoming calls and place outgoing calls. Answers incoming calls and basic questions transfers calls to extensions. Regularly interacts with physicians business partners and referring provider offices; therefore personal tact professionalism and good judgement are required. Works under the close direction of senior personnel/supervisor in the functional area.
Pay and Benefits:
New employees to this role can expect to be offered $19.22 $22.87 per hour based on relevant experience skills and abilities.
Benefits Perks:
- Prioritize your work / life balance No oncall or overnight shifts!
- Shift differentials for any hours worked after 6PM or on the weekends
- Medical dental and vision benefits
- Available HSA and FSA options
- Mental health and wellness benefits through our Employee Assistance Program (EAP)
- Basic life insurance and long term disability coverage
- Robust 401K package: Automatic 3 employer contribution on day one up to 3 employer match
- Accrue up to 17 days of PTO per year for all eligible new employees
- Generous PTO rollover PTO cash out opportunities
- 9 paid holidays
- Annual automatic compensation growth path
- Profit sharing
- Continuing education reimbursement by position
- Options for Legal / ID Protection and more
Location:This is an onsite role supporting our Administrative office in Downtown Tacoma WA. Free parking in a secured garage is included.
Schedule: Monday Friday8:30AM 5PM (Pacific Time)
About TRA Medical Imaging
TRA Medical Imaging is a premier physicianowned and physicianled radiology practice with a 100 year history of serving the communities of the South Puget Sound region. Centered in Tacoma WA TRA has a geographic presence extending from Seattle to Olympia. TRA takes pride in diversity and inclusion a philosophy that aligns well with our Pacific Northwest values.
We are led by a progressive group of approximately 100 subspecialized radiologists who take pride in delivering highquality patientcentered care while fostering a practice culture intended to feel more like a family than a corporation.
Why Choose TRA Medical Imaging
TRA is an independent stable and diversified practice with a broad clinical and geographic footprint. Our governance structure is transparent democratic and equitable with an unwavering commitment to physician leadership and autonomy. As part of that promise TRA welcomes employee participation and collaboration and is committed to providing personalized professional development opportunities.
Our commitment to culture is evidenced by our certification as a great workplace by the independent analysts at Great Place to Work and embodied by our mission statement:Trust our family to care for yours. TRA has been the respected provider of excellence in medical imaging in the South Sound since 1918. Join our team as we write the next 100 years of the TRA story.
Want to learn more about TRAs commitment to patients employees and our community Visit explore your future with us today!
Essential Job Functions:
Manage multiple phone lines and direct calls using a centralized phone system.
Check email frequently during each workday.
Work collaboratively with teammates and other departments.
Maintain confidentiality of all center and patient information at all times as required by facility policy and HIPAA guidelines.
Qualifications:
Education/Work Experience
High School Diploma or GED required.
Medical terminology background is a bonus
1years operator or equivalent experience required.
Job Knowledge/Skills
Handle a high volume of calls and triage appropriately.
Demonstrate effective customer service skills and professional attitude.
Problem solve within the scope of position responsibilities.
Ability to learn and understand medical terminology.
Work independently with minimal supervision.
Demonstrate excellent verbal and written communication skills.
Basic knowledge of MS Office.
Employment Type
Full-Time
