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Jobs by Experience drjobs

12-15years

Job Location drjobs

Chennai - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

  • Provide advanced technical support to internal employees across distributed locations (NY VA and Chennai).
  • Educate end-users on maximizing technology usage and improve tech adoption.
  • Perform device provisioning desktop imaging software installations and manage networking hardware.
  • Monitor systems proactively using tools to identify and resolve performance issues.
  • Ensure high availability and reliability of systems and applications through best practices.
  • Manage infrastructure changes aligned with enterprise architecture and business continuity standards.
  • Administer and support Microsoft 365 environments including Exchange Online Teams and SharePoint.


Requirements

  • Bachelor s degree in Computer Science Information Technology or a related field.
  • 5 years of experience in systems administration with deep expertise in Microsoft 365 and Azure AD.
  • Hands-on knowledge of MDM tools like Microsoft Intune/Endpoint Manager and identity/access management.
  • Experience with ITIL-based incident/change management and troubleshooting Exchange scenarios.
  • Strong interpersonal and communication skills with a patient empathetic and user-focused approach.
  • Familiarity with both Windows and Mac environments; knowledge of Cisco Meraki AirWatch Atlassian and NICE logging tools is a plus.
  • Relevant certifications in Microsoft technologies or ITIL are preferred.



Intune, O365, Azure, Multi-site Windows Management, Advanced Firewall & IDS/IPS, Network Performance Optimization, Enterprise Directory Services, Enterprise Backup Strategy, Infrastructure Automation (Ansible, Python), Executive Communication, Mentoring & Leadership

Education

Any degree

Employment Type

Full Time

Company Industry

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