Technical Specialist 70667
Technical Specialist 70667
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Job Description
Department: Technical Specialist
Salary:(DOE)
Bonus: 4000 (Performance Based)
Location: Croydon
Office Address: 102 George Street Croydon. CR9 6HD
Start Date: ASAP
Join Our Team as a Technical Specialist
Are you passionate about problemsolving diagnostics and technical innovation As a Technical Specialist at Allianz Partners UK youll be at the centre of transforming customer experiences through expert support fault analysis and repair coordination.
From providing realtime roadside diagnostics over the phone to analysing fault trends and collaborating with technical stakeholders youll be the engine behind smarter faster and more effective repair outcomes. Youll also help improve product quality by identifying emerging issues and creating technical resources that support operational excellence.
This is your opportunity to make a real difference not just in individual moments of customer need but in shaping the broader technical capabilities of a global leader.
Work Hours
- 40 hours per week
- Monday to Friday (covering core RSA hours)
- Flexibility required based on business needs
- Office based
Key Responsibilities
Technical Support & Diagnostics
Deliver remote diagnostics and repair advice to support roadside assistance identifying recurring faults and driving repair success across the network.
Data & Insight
Analyse fault trends and repair data to optimise resource deployment. Create technical bulletins and maintain a robust internal knowledge base.
Stakeholder Collaboration
Build strong relationships with clients and internal teams support warranty processes and contribute to training and technical knowledge sharing.
Operational Support
Advise on tools and training refine internal processes and assist with job allocation to enhance overall operational performance.
About You
Were looking for a technically skilled analytical thinker with a handson approach and a passion for solving problems. Youll be confident communicating complex information and thrive in fastpaced dynamic environments.
Essential:
- Educated to GCSE AC level (or equivalent).
- City & Guilds Technician Certificate Parts I II and III or IMI equivalent in Automotive Vehicle Maintenance and Repair.
- Completed an apprenticeship with Motor Trade experience ideally within a manufacturer or franchised retailer.
- Experience with BMW or similar premium manufacturer.
- Ability to work under pressure and meet tight deadlines.
- Proficiency with Microsoft Office applications.
- Confident presentation and communication skills.
- Experience with ISID and RITA diagnostic platforms.
Desirable:
- Educated to ALevel standard (or equivalent).
- Certified BMW Technician.
- Experience with ConnectedDrive or similar digital automotive platforms.
- Level 3 Award in Hybrid Electric Vehicle Repair and Replacement.
What We Offer
At Allianz we dont just talk about innovation we live it. Youll join a team that values technical curiosity continuous improvement and making a real difference. In return we offer:
- Career Growth Structured training career development and progression support.
- Financial Benefits Competitive salary pension scheme and bonus opportunities.
- Health & Wellbeing Private medical cover flu vaccinations and eye care support.
- Lifestyle Perks Discounts on Allianz products retail savings and travel benefits.
- Supportive Culture CSR opportunities hybrid working and interestfree season ticket loans.
Ready to Make an Impact
At Allianz Partners UK were committed to your growth your ideas and your success. If youre ready to bring your technical skills to a team that values forwardthinking and handson expertise we want to hear from you.
and take the next step in your career with a global leader in roadside support and customer experience.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees their ambitions dreams and challenges is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore grow and shape a better future for our customers and the world around us.
Dedicated to bringing global protection and care Allianz Partners is the B2B2C leader in insurance and assistance solutions in the following areas of expertise: travel insurance assistance mobile device & digital risks insurance international health & life and automotive insurance. We care for our customers and our caring nature extends to our employees. We dont just hire people we commit to them nourish them and invest in their careers because we recognise that your development goes hand in hand with our growth and success.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work no matter where you are from what you look like who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background age gender nationality religion disability or sexual orientation.
Join us. Lets care for tomorrow
Required Experience:
Unclear Seniority
Employment Type
Full-Time
