Software Asset Management (SAM) Data Associate
The impact you will have:
As a Software Asset Management (SAM) Data Associate you will work directly with Softchoice s business teams and stakeholders to promote consistency quality integrity and standardization of customerfacing data on our Softchoice SAM Hub. You will provide whiteglove data updates for our Strategic account base.
- Manage and ensure the integrity of customerfacing data within our systems and update customers data to increase customer satisfaction.
- Perform data updates and maintenance with a high level of accuracy and attention to detail.
- Collaborate with business teams and stakeholders to ensure data consistency and quality using various data sources.
- Maintain clear and uptodate statuses on data requests and incidents.
- Participate in the development and documentation of data maintenance processes.
Requirements
What you ll bring to the table:
- 2 years of related experience in data management including collection and manipulation
- Handson experience working with data in Sales Force
- Experience working with Excel including advanced functions pivot tables etc.
- Strong attention to detail and commitment to data accuracy.
- Excellent communication and collaboration skills.
- Customer service experience
- Knowledge of PowerBI reporting is a plus
- Experience with SAP is a plus
Benefits
Benefits
WHAT WE OFFER:
Great Place to WorkCertified Company
Premium HMO
Holistic employee experience
Workfromhome and hybrid work setup
Rewards and incentives
Monthly engagement activities
Career advancement opportunities
Paid referral program
Demonstrated 10+ years of experience in project and/or program management of IT infrastructure and/or networking projects Strong time management and organization skills with the ability to manage multiple projects simultaneously Familiar with ITIL processes, policies, and procedures Strong verbal and written communication skills Ability to mentor and/or guide other members of the PMO team Ability to advise on best practices for continuous improvement of project and management Ability to produce high quality documentation Strong attention to detail Process-oriented Familiar with Microsoft 365 Applications Flexible approach to working hours PMP or PRINCE2 certification is highly regarded though not compulsory ServiceNow platform experience is highly regarded though not compulsory