Receptionist Radiology Hospital
Receptionist Radiology Hospital
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Job Description
Location: Ikeja Lagos
Salary:(Monthly)
Experience Required: Minimum 2 4 years in a Radiological or Diagnostic Imaging setting
Employment Type: Fulltime
Industry: Healthcare / Medical Services
Job Summary
We are currently seeking an experienced and professional Receptionist to join our front desk team at a leading Radiology Hospital in Ikeja Lagos. The ideal candidate must have extensive prior experience in a radiology or diagnostic imaging environment with a strong understanding of patient flow scheduling systems and radiology terminology. This position plays a critical role in delivering excellent patient service and ensuring the smooth daily operation of the front desk.
Key Responsibilities
Patient Interaction: Greet patients and visitors warmly provide clear information and respond to inquiries with professionalism and empathy.
Record Keeping: Accurately verify and update patient demographics and ensure seamless registration into the radiology system.
Scheduling & Appointments: Coordinate and manage radiology appointments liaise with referring physicians and ensure accurate exam scheduling.
Data Entry: Enter and maintain precise patient and examination data in electronic health record (EHR) systems.
Administrative Tasks: Handle incoming calls manage patient invoicing and billing and support administrative functions.
Customer Service: Deliver outstanding service to patients physicians and internal teams promoting a positive patient experience.
Reception Area Management: Maintain a clean organized and professional reception area that reflects the standard of care provided.
Requirements
Key Skills and Qualifications
Communication: Exceptional verbal and written communication skills for interacting with patients staff and clinicians.
Customer Service: Demonstrated ability to provide friendly efficient and patientcentered service.
Computer Proficiency: Skilled in using medical software systems EHR platforms and Microsoft Office tools.
Organizational Abilities: Strong multitasking and organizational skills to manage schedules calls and documentation.
Basic Billing & Accounting: Working knowledge of invoicing patient payments and billing systems.
Work Under Pressure: Ability to remain composed and effective in highvolume or timesensitive situations.
Educational Qualifications
Bachelor s Degree (BSc) in Business Administration Mass Communication or a related field is required.
Additional certification or diploma in Medical Office Administration or Medical Reception is a strong advantage.
Industry Experience (Essential)
Must have at least 2 4 years of handson experience working in a Radiology Diagnostic Imaging or similar medical facility.
Familiarity with radiologyspecific scheduling systems and terminology is critical.
Benefits
Competitive salary within industry standards
Health and wellness support (where applicable)
Career development opportunities within a reputable radiology practice
Supportive and structured working environment
Performancebased growth and advancement potential
Exposure to a modern technologydriven healthcare setting
Why Join Us
Join a respected radiology hospital known for excellence in patient care
Be a key part of a collaborative and professional medical team
Build your career in a specialized and rewarding healthcare environment
Employment Type
Full Time
