Ambulatory Service Representative III
Ambulatory Service Representative III
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Job Description
POSITION SUMMARY:
The incumbent is responsible for coordinating all the functions and activities related to patient access including but not limited to: operation room (O.R. scheduling front end customer service patient registration insurance/coverage verification appointment scheduling charge entry and a variety of administrative duties in support of department (such as coordination of physician credentialing handling forms phones filing making appointments photocopying faxing mailings letters reports etc..
Position: Ambulatory Service Representative III
Department: Pediatric Clinic
Schedule: Full Time
JOB REQUIREMENTS
EDUCATION:
Bachelors degree plus 1 2 years relevant work experience or
Associates degree plus at least 3 years relevant experience or
HS/GED with 5 years relevant experience.
KNOWLEDGE AND SKILLS:
- Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.
- Demonstrated customer service skills including the ability to use appropriate judgment independent thinking and creativity when resolving customer issues.
- Must be able to maintain strict confidentiality of all personal/health sensitive information.
- Ability to effectively handle challenging situations and to balance multiple priorities.
- Strong computer skills and knowledge of Microsoft Office applications (MS Word Excel Access PowerPoint) and web/internet is required. Experience with standard hospital registration & billing systems or ability to learn such systems is also required.
Equal Opportunity Employer/Disabled/Veterans
Required Experience:
Unclear Seniority
Employment Type
Full-Time
