Kitchen Manager Chick-fil-A Bartlett
Kitchen Manager Chick-fil-A Bartlett
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Salary Not Disclosed
1 Vacancy
Job Description
A Kitchen Manager (Team Leader) supports and reports to the Kitchen Director. This position has mainly operational duties; They may run an area of operations if there is only one manager on duty or be asked by another leader to lead the shift for the day. A Team Leader is expected to develop their verbal written and electronic communication skills organizational and follow up skills ability to prioritize solve problems share in helping achieve the restaurants mission statement purpose and goals. Team Leaders are to actively develop and mentor the Team Members. Additionally team leaders may be selected to assist Directors in a role based on the Team Leaders passion and strengths. This added role gives the Team Leader a focused area of ownership and provides an additional opportunity for growth. A successful Team Leader must be professional mature patient and growthminded. Additionally they must be humble a servant leader willing to share success and receive positive and negative feedback. They must be confident enough to willingly coach or correct employees. They should never be threatened by the success of others nor difficult challenges. Most importantly they must have integrity (a deep desire to do what is right versus being right) to help build a strong healthy organization. A Team Leader is continually ensuring that the mission statement and vision statement of the restaurant is being lived out.
- The #1 Goal of a Team leader is to engage and develop people
- Accepts full responsibility and accountability for the area of the business they are leading
- Lead by example CORE 4 2nd mile service and ensure team members are exhibiting these behaviors
- Must be fully capable of following the opening and closing procedures of the restaurant and versed in backoffice procedures and computer applications
- Being mentored by a Director is part of the development process of a Team Leader
- Participates in weekly leadership meetings
- Monitor and evaluate staffing levels to ensure Operational Excellence and Financial Return
- Assist with Initial Training Recertification and InService Training of Team Members
- Observe and encouragingly correct Team Members through intentional observation
- Hold team members accountable to all ChickfilA Bartlett policies and ChickfilA operational procedures
- Monitoring the grounds and inside of the building before and at the end of each shift
- Daily upkeep of eRQAs and Safe Daily Critical assessments
- Ensuring that daily and weekly cleaning list are completed to the standard
- Leaving the restaurant better than what you found it
- Always delivering craveable food in a timely manner that meets or exceeds ChickfilA Quality Requirements
- Maintaining a LEAN production environment
- Coaching evaluation and providing accountability for kitchen team members on their shifts
- Coaching the behaviors of all Team Members on their shifts. Those behaviors are:
- Hustle that creates a surprisingly fast Speed of Service
- Attention to detail that ensures preparation and production procedures are followed
- Maintaining a work environment that ensures and promotes food safety
- Vigilant attention to the organization and appearance of the kitchen
- of systems that ensure a refreshingly clean environment
- Promoting proactive thinking with the Team Member so they can anticipate responsibilities
- Maintain a positive relationship with all Leaders and Team Members
- Demonstrate respect; be an example and set the tone for others
- Discuss disagreements privately professionally and in a timely manner
- Strive to promote the ChickfilA brand and create brand loyalty in customers
- Fully aware of the vision and goals for the month and able to report on progress towards their assigned responsibilities
- Make timely decisions judged to be right for the business even though they may be difficult controversial or circumstances may be unclear
- Take ownership for decisions by standing by them and accepting resulting consequences
- Help detect and resolve team breakdowns
- Communicate effectively with individuals up down and across the organization.
- Present opinions accurately and persuasivelyboth oneonone and to a group
- Display a contagious sense of enthusiasm for the ChickfilA brand.
- Actively promote the ChickfilA brand
Job seeker search similarities: FedEx UPS Amazon Target Slim Chickens Chicken Salad Chick Cook Prep Cook Kroger Walmart Kroger McAllisters Deli McDonalds Aldi Panera Nike Hiring Immediately Homeschool Christian Business
Required Experience:
Manager
Employment Type
Full-Time
