A place to make things happen

Location: Peterborough

Salary: 28115 per annum pro rata

Permanent part time 14 hours per week Thursday Friday 9am to 5pm.

We believe everyone should have a safe and affordable place to call home. Its this belief that drives everything we do and inspires us to go above and beyond for our customers. We pride ourselves in understanding their needs and delivering the best customer service every time.

Were also proud to be at the forefront of change. Were on a journey of transformation finding new ways to support our customers and our people.

If youre looking for a career where you can learn new skills try new things and shape your future theres a place for you at Accent.

About the role

As a Property Services Coordinator your primary focus will be supporting our Building Services Managers and the Head of Property Services with the delivery of responsive repairs to our homes ensuring were managing damp and mould and property alteration cases.

Youll deliver excellent customer services by making follow up calls to customers keeping them up to date with their case throughout. By maintaining high levels of data accuracy and robust reporting you will contribute to continuous service improvement playing a key role in ensuring Accent provides homes people can be proud of.

To view/download the full job description clickhere.

Salary

The spot salary for this post is 27563 per annum pro rata for applicants who fully meet the requirements of the post. Applicants who do not meet all the requirements of the post will start 5 or 10 below the spot salary.

About you

The ideal candidate will have experience in a repairs and maintenance environment with excellent communication organisational and prioritisation skills at all levels. You should be able to collaborate effectively with teams across the business and demonstrate strong customer service skills. Timely information provision to ensure service delivery is essential along with knowledge of finance and the ability to pick up bespoke IT systems quickly. Advanced proficiency in Microsoft Office particularly Excel is required as well as strong numeracy and literacy skills. The ability to work under pressure and meet tight deadlines is crucial. Additionally an understanding of payment processes the ability to assist contractors with invoicing management and the capability to reconcile orders against invoices and address discrepancies are key responsibilities.

If you require reasonable adjustments to any part of our recruitment process please let us know we will ensure requirements are met.

Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications we may interview and conclude the process prior to any closing date indicated.

If you have any queries about the role please email:

Please note candidates must have current eligibility to live and work in the UK Accent do not currently hold a sponsorship license.

We are excited about our future and if you are too wed love to hear from you.