DescriptionFLOWERBX is seeking a talented and innovative professional with experience in project and client management to become a member of our B2B team. In this position you will act as the main contact for a select group of our esteemed clients.
Key Responsibilities:
- Utilize excellent relationshipbuilding abilities to collaborate closely with clients gaining insights into their preferences and requirements to consistently surpass their expectations.
- Deliver exceptional customer service by promptly addressing any issues ensuring efficient resolution and escalating matters when required.
- Manage the logistics inventory and procurement of flowers and materials ensuring compliance with quality sustainability and brand standards.
- Assist in executing B2B contracts and events at both client sites and FLOWERBX studios.
- Keep accurate client information within the B2B scheduling system.
- Coordinate internal resources and thirdparty suppliers to ensure the seamless of projects.
- Aid the B2B Team in preparing proposals presentations site visits and promotional activities to enhance business prospects.
- Perform administrative duties including client invoicing and budget reconciliation.
- Assist the B2B and Operations teams with various additional tasks as required.
RequirementsThis role is a fulltime role with a combination of remote working and the requirement to visit FLOWERBX and client locations as required.
The Ideal Candidate:
- Preferably 34 years of professional experience in a corporate setting with a focus on project and client management and/or luxury events.
- Exceptional written and verbal communication skills.
- A proactive ambitious attitude paired with an enthusiastic demeanor.
- Capacity to take initiative and effectively organize and prioritize tasks.
- A problemsolver with adaptability to change and the ability to execute tasks promptly.
- A strong sense of urgency coupled with meticulous attention to detail.
- A keen desire to learn and expand knowledge in flowers and plants.
- A strong ambition to thrive in a challenging and dynamic environment.
- A collaborative team player who enjoys working with others and cultivating relationships both internally and externally.
BenefitsWhat we offer:
- $60000$65000
- 25 days PTO plus 8 public holidays each year
- Day off for your birthday
- Day off to support your favourite charity each year
- Health and dental insurance
- Pension contribution
- A monthly flower subscription and discounted products
Required Experience:
IC