Autonomous Vehicle Roadside Assistance Agent

About TaskUs: TaskUs is a provider of outsourced digital services and nextgeneration customer experience to fastgrowing technology companies helping its clients represent protect and grow their brands. Leveraging a cloudbased infrastructure TaskUs serves clients in the fastestgrowing sectors including social media ecommerce gaming streaming media food delivery ridesharing HiTech FinTech and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twentythree locations across twelve countries which include the Philippines India and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an everchanging world.

What We Offer: At TaskUs we prioritize our employees wellbeing by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Please Note: This position will be ONSITE in Atlanta Georgia.

Key Responsibilities:
Maintain TaskUss high standard of safety inside and outside of the vehicle
Consistently demonstrate situational awareness an understanding of the technology in his/her care and a willingness to constantly adjust to changes in the environment
Be the deputy for technology by communicating courteously always with management engineers and the public
Operate/Drive in single and or dual driving mode for 68 hours a day alone or with a codriver five days a week; able to sit still for long periods of time
Capable of responding quickly to changing and potentially highpressure environments

Work mostly individually but also in small groups of 210 people
Monitor multiple software systems with constant focus
Provide concise clear and accurate verbal and written feedback regarding the vehicles operations

Complete daily reports and document procedures and tests
Interact with the members of the public and educate them on selfdriving technology
Operate selfdriving vehicles on both defined and undefined routes including a variety of environmental conditions
Operate onboard data recording computers
Comfortable riding as a passenger in a selfdriving vehicle where the driver may have little control over the vehicles operations
Responsible for safely setting up driverless vehicles
Safely operates a nonautonomous vehicle while monitoring the location of a driverless vehicle(s)

Responsible for the safe recovery of the autonomous vehicle which includes but is not limited to parking safely behind the driverless vehicle setting up protection disengaging the selfdriving car and driving the car to a safe location
Apply safety procedures to any situation involving the rescue of a selfdriving car
Exercise excellent customer service while assisting passengers of the driverless vehicle to disembark board the rescue vehicle and safely drive passengers to their destination
Comply with TaskUss Autonomous Vehicle Division zerotolerance policy regarding the use of alcohol or by selfdriving vehicle operators during a shift including randomized drug testing
Other duties as required

Education Licensing and Certifications Required:
Must be 21 years old
High School Diploma or GED required. Fouryear college degree (preferred) in a related field like industrial or applied sciences
Must have and maintain a driving record that meets state AVT (Autonomous Vehicle Tester) and/or other applicable regulations and laws (where required)
Meets driver requirements including driving record and criminal history under applicable regulations and laws in the state(s) in which the selfdriving vehicle monitor will be working

Experience:
Minimum of 2 years of experience of driving on public roads in a professional capacity

Proficiency with a laptop computer and GSuite apps (i.e. Gmail Hangouts and Driver including Sheets and Docs)

Proficiency with using a touchscreen smartphone

Must be able to type at least 40 adjusted wpm.

We are aware of employment scams where individuals pose as representatives of legitimate companies to fraudulently obtain personal information or money. TaskUs IT will never request sensitive personal information (e.g. Social Security numbers banking information etc. or payment during the onboarding process over phone or email. If you suspect fraudulent activity or have concerns about the legitimacy of any communication claiming to be from TaskUs IT please contact your recruiter directly.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.

EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees our clients our services and our community.

We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:

Unclear Seniority