Program Manager Customer Insights Value Innovation and Scale-Support Team - LMS

This role will be based in San Francisco Sunnyvale New York City or Chicago. 

At LinkedIn our approach to flexible work is centered on trust and optimized for culture connection clarity and the evolving needs of our business. The work location of this role is hybrid meaning it will be performed both from home and from a LinkedIn office on select days as determined by the business needs of the team.

At LinkedIn we believe that marketing is what accelerates business growth and that nearly all the levers of business growth are driven by marketing. Because of this we are passionate about helping marketers unlock growth for their companies and seeing them thrive. We work with our customers to empower them to make more effective marketing and business decisions with insights leveraging one of the richest proprietary data sets in the world.  

Searching for your dream job At LinkedIn we strive to help our employees find passion and purpose. Join us in advancing our vision to create economic opportunity for every member of the global workforce by helping organizations thrive and grow through marketing Marketing Solutions (LMS) Customer Insights team is seeking a dynamic program manager with a strong technical background and experience leading marketing analytics innovation projects to join our global Value Innovation and Scale Support team. This team sits within theLMS Customer Science organization and is responsible for developing and scaling leadingedge insights solutions to deepen strategic relationships with our marketing customers and drive commercial outcomes powered by the experiences of LinkedIns 1B members spanning over 200 countries and territories.   

Key responsibilities for this role include project managing data solutions innovation aligned to new platform products features ad formats and associated measurement solutions using advanced analytics and technical solutions including data clean rooms to deliver worldclass marketing and business intelligence to unlock new paths for market differentiation and growth. Realizing the vision for this role will require supporting the development of a portfolio of insights solutions to better nurture and grow existing customers through insights innovation. The ideal candidate is customer and project focused collaborative consultative and able to thrive in a fastpaced environment.  Success in role requires strong project management skills and the ability to build clear and effective processes and work collaboratively with partners across Sales Marketing Operations Product and Engineering teams as well as Insights teams in other lines of business to understand business challenges opportunities and solution paths. 

Responsibilities 

Technical Solutions Innovation & Management 

• Lead technical development implementation and program management of Customer Insights value innovation solutions including planning scheduling and coordinating resources adhering to Agile methodologies. 
   

• Harness the power of Gen AI and cloud technologies (e.g. data clean rooms) to drive solutions innovation and insightsdriven value creation for customers. 
   

• Create Minimum Viable Products (MVPs) and innovative Customer Insights solutions at scale. Partner closely across Customer Insights R&D and other crossfunctional teams to develop QA and standardize solutions.  

Team Leadership  

• Collaborate with the Value Innovation and Scalesupport solutions team as well as the broader Customer Insights and Customer Science organizations to deliver impactful solutions that support commercial goals. 
   

• Execute using new ways of working that increase Customer Insights impact on the business and accelerate time to value 
   

• Contribute to a collaborative work environment by fostering knowledge sharing constructive feedback transparency accountability and continuous learning 
   

• Operationalize modern planning and bestpracticesbalancing process rigor with solutiondriven agility to achieve commercial outcomes 

Stakeholder Partnerships  
 

• Work with both technical and nontechnical stakeholders to capture complex business requirements solution and drive full scale deployment (launch adoption impact assessment). 
   

• Be a worldclass collaborator who can build trust influence and cocreate effectively with a diverse group of partners across the global Customer Insights and broader Customer Science organizations.   
   

• Work closely with marketing teams data scientists and other stakeholders to define data analysis needs cocreate data backed solutions and translate data into actionable insights. 
   

Commercial Impact 

• Develop insights innovations align to customers commercial objectives equipping sales teams with insights that support revenue expansion relationshipbuilding and strategic advisory capabilities. 
   

• Create new and innovative Customer Insights assets that demonstrate the value of new platform features and ad formats while expanding the business use cases for LinkedIns firstparty data  
   

• Leverage marketing and technical subject matter expertise to meaningfully influence and impact customer outcomes as well as our product roadmap 
   

Qualifications :

Basic Qualifications 

• M.S. or above in data science computer science engineering mathematics statistics or other quantitative field or equivalent practical experience 

• 5 years of experience in digital media analytics marketing analytics media consulting or related industry  

• Technical data analytics project and/or program management expertise in customerfacing roles driving projects consulting and/or executing on deliverables  

• Experience in advanced SQL python data modelling and marketing analytics methodologies 

Preferred Qualifications 

• Experience with CRM identity solutions (e.g. Google Ads Data Hub LiveRamp Snowflake) 

• Experience in B2B marketing analytics and marketing intelligence or B2B consulting 

• Direct experience developing AI/Machine Learning solutions for marketing sales or advertising use cases 

• Strong commercial and customer success orientation with proven track record developing intelligence solutions aligned to commercial outcomes 

• Excellent business judgment strategic thinking and solutionsorientation 

• Strong analytical and adaptive problemsolving skills with a focus on driving actionable insights from complex data sets 

• Deep knowledge or direct experience with Data Clean Rooms 

• Experience working with Big Data building complex pipelines to extract valuable insights from high volume and high velocity data 

• Proven track record in creating innovative solutions and then scaling them to impact internal teams and external partners alike 

• Experience working with offshore analyst teams 

• Strong communication presentation skills and experience presenting to senior stakeholders 

Suggested Skills: 

• Project Management 

• Data Storytelling 

• SQL  

• Python 

• Data Visualization  

LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is $102000 to $160000. Actual compensation packages are based on several factors that are unique to each candidate including but not limited to skill set depth of experience certifications and specific work location. This may be different in other locations due to differences in the cost of labor.  

The total compensation package for this position may also include annual performance bonus stock benefits and/or other applicable incentive compensation plans. For more information visit Information :

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