Office Assistant III
Office Assistant III
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
$ 1344 - 1607
1 Vacancy
Job Description
Position Information
- Under limited supervision the Office Assistant III performs highly responsible specialized and technical office support activities; explains rules policies and operations related to department records programs and services; may serve as a leadworker and provide training and work assignments to a group of office support staff; may conduct initial application screening interview and initiate cases through automated systems; and performs related work as required.
The Office Assistant III is the advanced journey level in the Office Assistant series. Incumbents either act as leadworker to a group of office support staff perform applicant screening in addition to other primary responsibilities or exercise a detailed subject matter knowledge of a specific and complex program area or specialized record keeping system.
The Office Assistant III differs from the Screener in Social Services in that the Screener classification is assigned the screening function as a primary responsibility while the Office Assistant III may have primary responsibility for other advanced clerical functions and screening duties represent a less significant portion of the overall responsibilities of the position. Examples of Duties
- Duties may include but are not limited to the following:
- Provides interpretation and guidance to new employees lower level clerical staff and coworkers on new or revised policies and procedures.
- Coordinates distributes and reprioritizes work tasks to adjust to changing demands.
- Monitors the quality and timeliness of work.
- Assists others with complex or nonroutine matters.
- Provides supervisor with feedback on employees and process improvements.
- Addresses complaints and explains regulations to customers or the public.
- Responds to inquiries regarding departmental functions services policies and procedures.
- Obtains information from customers visitors or callers to determine appropriate resource action document or staff referral to meet their needs.
- Explains the proper use of forms and documents.
- Operates a variety of standard office equipment.
- Composes correspondence reports memos and other documents.
- Reviews and processes forms/documents in accordance with established guidelines and procedures.
- Monitors and updates manual or electronic files.
- Compiles information to respond to questions or address issues.
- Reviews submitted forms or applications to verify accuracy and completeness.
- Operates automated systems or other departmentspecific computer systems.
- Performs related duties as assigned.
EMPLOYMENT STANDARDS
Knowledge of:- General office functions procedures equipment and filing systems.
- General goals and purposes of department programs services and operations.
- English grammar spelling and punctuation.
- Standard formats and vocabulary used in business correspondence.
- Basic supervisory and training and development principles and practices.
- State County or Department computer systems.
- Word processing spreadsheet database email calendaring programs and automated systems.
Ability to:- Explain policies procedures and regulations governing program operations.
- Analyze situations involving complex rules and regulations and demonstrate good judgment when resolving differences.
- Provide effective verbal and written instruction to others.
- Prioritize plan and organize ones own work.
- Conduct interviews and record information simultaneously.
- Quickly and accurately enter and retrieve data using an automated data system.
- Identify and correct inaccurate or inconsistent information.
- Interact with individuals from various educational socioeconomic and ethnic backgrounds.
- Provide direction to and train subordinate staff.
- Work cooperatively as part of a team.
- Listen attentively and understand oral information provided.
- Maintain flexibility in daily activities and decision making.
Minimum Qualifications
Two 2 years of fulltime experience performing clerical duties in an office environment including one 1 year at the journey level.
Supplemental Information
Examination Information
Training & Experience Examination Weighted 100The Training & Experience Examination is designed to elicit a range of specific information regarding each candidates knowledge skill abilities and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on predetermined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list candidates must receive a minimum rating of 70 on the examination.
Examination administration and processing time is approximately two weeks after the closing date of the job bulletin.
Eligible List Information
A departmentalopen eligiblelist will be established for the county of Del Norte. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.
Retest Period
Once you have taken the examination you may not retest for SIX 6 MONTHS from the established eligibility date.
Special Testing Arrangements
Special testing arrangements may be made to accommodate applicants for disability military or religious reasons. If you require such arrangements please contact CalHR at orupon notification that your application has been approved. Documentation from medical military school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.
Education Documents
If you are using education to meet the minimum qualifications you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.
General Information
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.
MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules and all competitors will be notified.
If you meet the requirements stated on this bulletin you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not assure success in the examination or placement on the eligible list.
General Qualifications: Applicants must possess essential personal qualifications including integrity initiative dependability good judgement the ability to work cooperatively with others and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process a background investigation may be required.
Equal Employment Opportunity
The Merit System Services program is committed to equal employment opportunity for all regardless of age ancestry color disability (mental and physical) exercising the right to family care and medical leave gender gender expression gender identity genetic information marital status medical condition military or veteran status national origin political affiliation race religious creed sex (includes pregnancy childbirth breastfeeding and related medical conditions) and sexual orientation.
Additional Information
- A valid drivers license may be required at the time of appointment and employees may also be required to drive their own car provide proof of car insurance and a DMV clearance. Individuals who do not meet this requirement due to a disability will be reviewed on a casebycase basis.
- As a condition of employment the County of Del Norte will require proof of ability to work in the U.S.
- This recruitment will be used to fill fulltime parttime and extrahelp positions as vacancies occur.
About Del Norte County
Del Norte County where the redwoods meet the sea is located in the northwest corner of California along the Pacific Ocean and adjacent to the Oregon border. The substantially rural county is notable for forests containing coast redwoods some over 350 feet tall. These redwoods are the tallest living things on Earth dating back over 2000 years. Notably the County is located in one of the few rain forests in the temperate region. The County is home to a multitude of unique plants and flowers coastal bird and fish species rocky primitive beaches and sea stacks pristine rivers and historic lighthouses. Del Norte County is home to several fun rivers and ocean activities a variety of food festivals including local seafood a sanctioned BBQ cookoff raft races on the beautiful and wild Smith River and the very popular ocean standup paddleboard race. There are numerous hiking trails located within the national and state parks as well as sponsored park events throughout the year. Star Wars enthusiasts will also recognize the County as being the location of some of the forest scenes used in Return of the Jedi.
Employment Type
Full-Time
