Classroom Support Technician
Classroom Support Technician
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Classroom Support Technicians are the main source of technological assistance for professors and presenters in classroom settings. The main responsibilities of a support technician entail: Answering phone calls made to the Classroom Support Hotline. Working alongside CTS staff to provide support to university faculty staff and sometimes fellow students. Assessing and resolving reported issues in the classroom. Guiding professors and presenters on how to utilize classroom equipment. Troubleshooting hardware and software issues in classroom equipment. Writing classroom activity reports describing issues and solutions. During downtime Classroom Support Technicians will assist with the following: Equipment inventory and maintenance. Replacement of broken classroom media equipment when applicable. Monitoring network database system upgrades and maintenance of computer database software. Maintenance and updates of Crestron software.
Required Experience:
IC
Employment Type
Full Time
