Head Golf Professional
Head Golf Professional
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
- Oversees golf operations including tournaments rules tee sheet activity merchandise inventory range operations player service operations cart fleet and may assist with supervising other club operations.
- Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues.
- Creates a customer service oriented atmosphere that promotes the game of golf and meets the needs of the members. Ensures that associates provide a high level of customer service.
- Works closely with the Superintendent and the Food and Beverage Manager on a daily basis to ensure timely communication and to establish a good working relationship.
- Prepares work schedules and assigns associates areas of responsibility.
- Responsible for Data Capture / Data Collection of golfing guests and potential customers utilizing Troon Rewards and/or other club defined data collection processes.
- Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
- Provides leadership and vision to golf staff building people and preparing them for career advancement.
- Provide golf instruction through lessons and clinics to members and guests.
- Responsible for interviewing hiring training planning assigning and directing work evaluating performance rewarding and disciplining associates; addressing complaints and resolving problems.
- Manages department members that may include but is not limited to: Assistant and Associate Golf Professionals Teaching Professionals Tournament Coordinator and Guest Services Attendants.
- Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
- Monitors business volume forecast and plans accordingly in areas of manpower productivity costs and other expenses.
- Responsible for implementing and maintaining excellent service to achieve guest satisfaction.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
- Bachelors degree (BA) from fouryear college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
- Must be PGA member.
- Experience with computerized POS and tee time system.
- Experience with Golf Genius software.
- Excellent written and oral communication.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
