Line of Service
Advisory
Industry/Sector
Not Applicable
Specialism
SAP
Management Level
Senior Associate
Job Description & Summary
At PwC our people in business application consulting specialise in consulting services for a variety of business applications helping clients optimise operational efficiency. These individuals analyse client needs implement software solutions and provide training and support for seamless integration and utilisation of business applications enabling clients to achieve their strategic objectives.
Those in SAP Customer at PwC will focus on providing consulting services for SAP Customer Relationship Management (CRM) applications. You will analyse client requirements implement CRM software solutions and provide training and support for seamless integration and utilisation of SAP CRM applications. Working in this area you will enable clients to optimise customer relationship management processes enhance customer satisfaction and achieve their strategic objectives.
- 5 9 years of experience working as SAP S4 ISOil Consultant
- Experienced with S/4HANA ISOil Midstream Downstream and preferably Secondary Distribution
- Support and Maintenance of SAP ISOil Solutions:
- Provide ongoing support and troubleshooting for SAP ISOil modules including upstream midstream and downstream business processes.
- Resolve issues related to SAP ISOil functionality and ensure the smooth operation of businesscritical processes in SAP ECC6.
- Configuration and Optimization:
- Configure and finetune SAP ISOil modules according to business requirements.
- Focus on the core functionalities of SAP ISOil such as oil and gas exploration production transportation refining trading and distribution.
- Work with business stakeholders to identify areas for system improvement and implement changes or enhancements as needed.
- Business Process Analysis and Improvement:
- Analyze business processes within the oil and gas sector and provide recommendations for optimizing SAP ISOil solutions to support these processes.
- Ensure that SAP ISOil functionality aligns with business needs industry standards and regulatory requirements.
- Integration with Other SAP Modules:
- Work on the integration of SAP ISOil with other SAP modules such as SAP MM (Materials Management) SAP SD (Sales and Distribution) SAP FI/CO (Financial Accounting/Controlling) and SAP PS (Project Systems).
- Ensure that the ISOil solutions are seamlessly integrated with SAP ECC6 and that the data flows correctly between modules for smooth operations.
- Incident and Problem Management:
- Act as a primary point of contact for issue resolution related to SAP ISOil.
- Work with the technical team to resolve system errors bugs and issues impacting business operations.
- Provide timely responses to user incidents ensuring the issues are resolved within the agreedupon service level agreements (SLAs).
- Customization and Enhancement:
- Customize and enhance SAP ISOil solutions to meet the evolving business needs of the organization.
- Implement enhancements that improve functionality reporting and automation within the SAP system.
- User Training and Support:
- Provide training and support to endusers regarding SAP ISOil functionality and best practices.
- Ensure users are properly equipped to use the system effectively and troubleshoot any userspecific issues.
- Documentation and Reporting:
- Maintain detailed documentation for SAP ISOil configuration and customizations.
- Prepare regular reports on system performance issues and resolutions.
- Support documentation for system updates patching and maintenance activities.
- Collaboration with CrossFunctional Teams:
- Work closely with project managers business analysts and technical teams to ensure SAP ISOil solutions meet business goals.
- Collaborate with the SAP BASIS and security teams to ensure proper system configuration and data security.
EducationMin. Graduation
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:
Degrees/Field of Study preferred:
Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Process Consulting Business Process Improvement Business Process Modeling Business Technology Communication Creativity CRM Software Customer Due Diligence Customer Engagement Customer Liaison Customer Loyalty Customer Management Customer Needs Analysis Customer Relationship Management Customer Satisfaction Customer Segmentation Customer Service Customer Service Management Customer Success Customer Transformation Deployment Management 14 more
Desired Languages (If blank desired languages not specified)
Travel Requirements
Not Specified
Available for Work Visa Sponsorship
No
Government Clearance Required
No
Job Posting End Date
Required Experience:
Senior IC