Concierge Manager -Full Time
Concierge Manager -Full Time
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
As Marriott Internationals flagship brand Marriott Hotels drives innovation in our industry. Be part of a collaborative team of creative dynamic people setting the pace in the industry. Find your place in an environment built on strong relationships where every associate is empowered to make an impact and valued for their contributions. When you become a Marriott Hotels Concierge Manager opportunity awaits.
Position Summary:
- Showcase your brilliance performing unique services that are tailored to client requirements
- Work closely with different departments to maximise all potential business leads
- Be the face of the hotel and deliver service excellence through each guest interaction from arrival to departure
- Respond to guest enquiries for special arrangements or services including but not limited to transportation reservations and dry cleaning
- Manage your Concierge team in general operational tasks whilst supporting other front office associates
- Be a dynamic and thoughtful leader by empowering and supporting your team
- Be an expert on the hotel and the surrounding area know it inside and out to exceed guest expectations and fuel their curiosity
- Build and strengthen relationships with existing and new customers anticipating their needs and enabling future bookings
- Plan and execute team building activities so associates feel valued for their contributions
- Be the main point of contact for all external & internal clients for the department
- Ensure you and the team uphold all company policies and procedures and complete all required tasks in a prompt & thorough manner
About You:
- A current drivers license
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Selfmotivated driven and energized in a fastpaced environment
- Armed with smart solutions and a cando attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations time off to pursue your passion through sabbatical leave and paid leave during your birthday month
- Grow develop and progress with internationally recognised training programs unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates physical emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality diversity and inclusiveness
Marriott Hotel is part of Marriott Internationals Premium portfolio which has committed to putting people first for 90 years. Apply now!
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Required Experience:
Manager
Employment Type
Full-Time
