Sales Operations Coordinator
Sales Operations Coordinator
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Salary Not Disclosed
1 Vacancy
Job Description
Job Summary:
Reporting to the Manager of Sales Operations. The Sales Operations Coordinators primary objectives are to support the Sales organization with new account setup process; prospect leads referrals and to update with lead assignments; as well as assistance and support for the Sales team.
Essential Functions:
- Validate and verify the completeness accuracy and approvals of all Nixon Agreements (contracts) and New Account package requirements.
- Process paperwork for new customer accounts setup accounts in the service delivery production system (ABS) and coordinate with Service delivery team for installations.
- Complete information requests for account invoices and agreements from the Sales team.
- Field incoming calls from customer prospects and gather all pertinent information.
- Enter load or update all new sales leads in from various sources (Callins Nixon Website Route Service Representatives (RSR) Trade Shows etc. and assign to appropriate Territory Sales Manager (TSM).
- Maintain Lead Log for all leads from Nixon Associates and distribute weekly report.
- Update status codes for all discontinued customer accounts.
- Provide Sales team with Nixon Customer accounts references when requested.
- Assist other Sales Ops staff as required for support materials or sample requests.
- Assist in preparing manuals and training materials for newly hired TSMs and FSCs and maintain the Sales Reference resource library in concert with the Marketing department.
- Able to move data and information between online systems (i.e. & the Web) to internal systems (i.e. ABS) and other tracking and/or communication tools in Excel Word or PowerPoint to facilitate workflow processes or communications.
- Manage On Demand Mailers that are returned due to undeliverable address.
- Deal professionally and confidentially with designated administrative details using initiative and sound judgment.
- Proven technical skills (well developed software and computer capabilities)
- Strong interpersonal skills and awareness (tact friendliness & perspective) plus proven organizational skills are essential.
Required Skills & Abilities:
- 2 4 years work experience in Sales Administrative Support or Customer Service
- Demonstrate a thorough and detailed nature to complete work assignments
- Coordinate and gain support from other Nixon associates to ensure new customer account issues are resolved in a timely manner
- Effective and proactive communication skills to align Nixon resources and ensure that appropriate team members are acting in concert an clear on needs expectations and status
- Highly organized and effective time management skills to balance multiple activities
- Team oriented. A desire and willingness to help others. Able to adapt and remain flexible
- Effective use of MSOffice tools and proficient at Word Excel PowerPoint & Internet
- Experience with considered a plus.
Physical Requirements:
None
Required Credentials:
- A Bachelors Degree or equivalent experience
Disclaimer:
This description does not state or imply that the duties listed above are the only duties to be performed by the Associate. Associates are required to follow jobrelated instructions and perform other jobrelated activities requested by their supervisor. All requirements are subject to possible modifications in order to provide a reasonable accommodation to individuals with physical or mental disabilities as defined in the Americans with Disabilities Act. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other Associates.
Nixon Medical is an equal opportunity employer.
#IND2
Required Experience:
IC
Employment Type
Full Time
