Job Title: Senior Admission Counsellor Mumbai
Company Information:
Established in 2015 upGrad is Asia s largest integrated Learning Skilling
and Workforce Development company.
We offer a diverse range of programs in highgrowth fields such as Data
Science Machine Learning Product Management MBA Digital Marketing
and Entrepreneurship.
Our mission is to revolutionize the way people learn by creating accessible
highquality educational experiences that empower individuals to thrive in
their professional career.
Location Marol Mumbai
Open Roles 10 Nos
Compensation 4 Lacs to 8 Lacs
Incentive 4 Lacs
Working Days: 6 Days Monday Saturday
Work Timings: 10:00 AM to 8:00 PM
Responsibilities:
Engage with assigned leads and promptly initiate contact through the
auto dialer system.
Qualify leads by assessing their interest needs and eligibility for
upGrads programs.
Build rapport credibility and establish trust with leads through
effective communication and active listening.
Schedule Video Counselling VC sessions with Admission
Counsellors for qualified leads.
Coordinate schedules and ensure smooth communication between
leads and Admission Counsellors to facilitate the enrollment process.
Maintain accurate records of lead interactions and followup
activities in the CRM system.
Must have Skills:
Minimum of 2 years of Edtechsales experience (Study Abroad is plus) with at least 1 year spent in a single company.
Min Graduation is required.
Previous experience working a 6day work week.
Currently working in the capacity of an individual contributor.
Proven track record of meeting targets in the existing company
Good to have Skills:
Excellent verbal communication skills with an emphasis on fluency in the
English language.
Ability to listen effectively build trust with potential learners and approach
situations with patience and empathy.
Ability to persuade learners towards attending the Video Counselling VC
session to ultimately influence their enrollment decisions.
Basic proficiency in MS Office Suite & CRM management for administrative
tasks and reporting requirements.
Study Abroad Experience above 6 months
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