Spa Manager
Spa Manager
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$ 50000 - 55000
1 Vacancy
Job Description
Hand & Stone Massage and Facial Spa is opening a new spa in Monroe NY located in Orange County! We are growing rapidly and have become an addition to an already successful franchise system with over 600 locations across the US and Canada!
- Membership Conversion marketing strategy as well as coaching and motivating your spa team is crucial to this role!
- Leadership building a consistent and cohesive culture.
- Revenue you understand how to drive revenue via scheduling marketing and upgrading services.
- Recruiting you are passionate about building a team of passionate spa professionals!
- Operations you measure and deliver results create a strong member base and deliver a consistently excellent client experience!
- Business Acumen run your own business without the risk! The ability to analyze metrics and make decisions to drive results is key.
*Spa owners is remote to spa location but available anytime for support.
- 3 to 5 years management experience in the salon/spa retail or hospitality industry
- Flexible schedule this role requires a variety of hours including nights and weekends.
- Passion for promoting the benefits of massage and skin care services.
- Ability to manage different roles and personalities.
- Understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination communication and cooperation.
- Ability to focus on achieving sales targets (with an eye for effective marketing strategies) and delivering an exceptional level of customer service.
- Have a great personality and excellent interpersonal skills!
- Are a selfproclaimed genius in sales and marketing. We need someone who can help us grow our business and maximize profit and revenue
- Are a dynamic leader who can manage a diverse staff
- Have great communication skills and connect well with staff and stakeholders
- Consider yourself to be an excellent organizer (we want the spa to run effectively and exceed our customers expectations)
- Are an empathic individual who can put yourself in someone elses shoes
- Spa experience is a plus but not required! We will teach you everything you need to know to be successful in the spa industry
- Direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction
- Overcome objections during the sales process and increase the membership base
- Create marketing strategies aimed at maximizing revenue and profits
- Perform data analysis that drives business decisions and success
- Use sound judgment work independently with minimal supervision.
- Plan and direct to meet the daily needs of the operation.
- Track staff schedules efficiently to optimize capacity revenue and profits.
- Maintain the utmost cleanliness and soothing ambiance of the premises
- Manage inventory effectively
- Ensure a high degree of customer satisfaction address customer dissatisfaction resolve service complaints.
- Ensure compliance with all Hand & Stone policies and procedures in addition to the local state and federal laws and regulations.
- Hire train supervise develop mentor all team members according to Hand & Stone policies and procedures.
- Motivates and empowers the team to achieve high standards.
- Competitive compensation structure including base salary plus performance based bonuses
- A great opportunity to implement creative strategies to help our new spa become as successful as possible!
- Growth opportunities
- Competitive compensation
- Employee discounts
- Monthly complimentary massage or facial
- 30 discount on retail products.
- Professional and safe work environment
- Profit sharing plan
- Supplemental health and/or Healthcare reimbursement
- Paid time off
At Hand and Stone Opportunity Knocks.
Over 500 locations open across the U.S.
We have opportunities for Massage Therapists Estheticians Spa Managers and Spa Associatesat all stages of their careers. Full Time Part Timewe can provide the perfect fit with FLEXIBLE schedules.
Hand & Stones focus is on creating an experience that exceeds our guests expectations. We treat every guest & employee with respect. We know if you have happy employees you will have happy clients. Become part of the team and youll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination benefits compensation day to day activities and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
Required Experience:
Manager
Employment Type
Full-Time
