drjobs Manager Customer Trust Audit

Manager Customer Trust Audit

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1 Vacancy
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Job Location drjobs

San Jose, CA - USA

Yearly Salary drjobs

$ 97300 - 223000

Vacancy

1 Vacancy

Job Description

Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!


Our Company

Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences. Were passionate about empowering people to craft alluring and powerful images videos and apps and transform how companies interact with customers across every screen.

Were on a mission to hire the very best and are committed to building exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!

Summary

This is a Manager Customer Trust & Audit role for Adobes Technology GRC (TechGRC) organization. The role is for San Jose CA location. This person will be a leader of TechGRC Global Customer Audit team (GCAT). The candidate will Lead and oversee the customer audit program across Adobe ensuring seamless of Information Securityrelated customer assessments.

What You Will Do

  • Manage a team responsible for conducting customer audits providing strategic direction guidance and mentorship to team members fostering a collaborative and highperformance work environment.
  • Serve as the primary point of contact for customer audits ensuring timely and effective communication with customers and their auditors.
  • Oversee the collection and presentation of evidence to support customer inquiries ensuring alignment with Adobes trust program and security framework.
  • Identify control issues ensure welldefined resolutions and oversee root cause analysis and corrective action implementation.
  • Develop and maintain customer audit dashboards to provide executives insight into audit trends risks and mitigation efforts.
  • Collaborate and coordinate activities with the TechGRC team across multiple geolocations ensuring alignment with organizational security objectives and compliance requirements.

What You Need to Succeed

  • Bachelors / masters Degree with a focus in Information Technology / Computer Science or related field
  • Minimum 510 years of experience in customer audits cybersecurity or security compliance with at least 2 years in a leadership or managerial role.
  • Strong customerfacing experience including managing customer audits consulting engagements and security compliance assessments.
  • Indepth knowledge of security compliance frameworks and privacy regulations (e.g. SOC2 ISMAP ISO PCI HIPAA etc..
  • Expertise in core IT processes and services such as SDLC Identity/User Access Management Backup and Disaster Recovery processes.
  • Exceptional interpersonal verbal and written communication skills with the ability to communicate effectively with both business and IT stakeholders including executive leadership.
  • Demonstrable ability to build and lead highperforming teams drive central initiatives and manage multifunctional collaborations.

At Adobe you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique CheckIn approach where ongoing feedback flows freely.

If youre looking to make an impact Adobes the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression or veteran status.

Our compensation reflects the cost of labor across several U.S. geographic markets and we pay differently based on those defined markets. The U.S. pay range for this positionis $97300 $223000 annually. Paywithin this range varies by work locationand may also depend on jobrelated knowledge skillsand experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

At Adobe for sales roles starting salaries are expressed as total target compensation (TTC base commission) and shortterm incentives are in the form of sales commission plans. Nonsales roles starting salaries are expressed as base salary and shortterm incentives are in the form of the Annual Incentive Plan (AIP).

In addition certain roles may be eligible for longterm incentives in the form of a new hire equity award.

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and fair chance ordinances.

Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.

Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each others employees.


Required Experience:

Manager

Employment Type

Full-Time

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