Infrastructure Specialist
Infrastructure Specialist
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Job Description
Join our Enterprise Technology Services team!
Collaborating with our Manager you will be a part of the System Reliability and DevOps team to ensure technical issues are resolved to maintain business continuity.
How will you contribute:
Responsible for engineering and daily administration of the Managed File Transfer services and how the applications users and customers work with those services.
Responsible for the onboarding of Trading Partner configurations in Sterling File Gateway.
Creation of Business Processes schedules etc. in Sterling B2B Integrator.
Maintaining stability and performance of the Sterling File Gateway Sterling B2B Integrator Sterling Control Center and Sterling Secure Proxy environments.
Responsible for crafting standard processes for Sterling File Gateway Sterling B2B Integrator.
Assisting in defining project requirements and performing business analysis using industry standard practices.
Responsible for training resources in the use of Sterling File Gateway and Sterling B2B Integrator; mentoring in a teamoriented environment.
Installation and tuning of Sterling Integrator products.
Providing system support within a high availability oncall rotational environment to users for issue resolution.
Skills and Experience:
Minimum of 5 years working with Sterling File Gateway and Sterling B2B Integrator.
Solid understanding of file transfer protocols including HTTPs SFTP FTPS AS2 and Connect:Direct.
Knowledge of Aspera Faspex.
Knowledge of PGP encrypt/decrypt.
Knowledge of BPML.
Experience working in Windows and UNIX environments.
Experience with MS SQL database environments.
Outstanding interpersonal and communications to collaborate within a team.
Strong writing/documenting skills.
The ability to be flexible and multitask as needed in a fastpaced environment.
What can we offer
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong worklife balance.
Professional development and leadership opportunities.
Our commitment to you:
Valuesfirst culture
We lead with our Values every day and bring them to life together.
Boundless opportunity
We create opportunities to learn and grow at every stage of your career.
Continuous innovation
We invite you to help redefine the future of financial services.
Delivering the promise of Diversity Equity and Inclusion
We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship
We build a business that benefits all stakeholders and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Primary Location
Working Arrangement
Salary range is expected to be between
$71925.00 CAD $119875.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant jobrelated factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short and longterm disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about paid time off provisions.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
