ICS Account Manager - Leicestershire

ICS Account Manager Leicestershire/Northamptonshire

Function:Customer

Location: Field Based

Contract type: Fixed Term 12 months

Job Ref: 1116

Salary: 38728 potential to rise to 45562 over 3 years

Closing Date: Friday 25th April 2025

NHS Supply Chain are recruiting for an ICS Account Manager in our Hospital Care Team

Every day you will

• Developing and implementing ICS level plans to deliver value beyond savings across an ICS utilising a consultative approach
• Developing strong senior relationships and being able to coordinate and structure internal resources to support customer activities
• Influencing a complex business internally to support the goals of the customer which the Regional ICS lead will coordinate
• Accountability and autonomy to work in partnership with customers to deliver value whilst identifying and seeking support where required
• Working collaboratively with colleagues responsible for other activities (such as clinical support and systems training etc) and coordinating those activities into a single customer plan
• Identifying managing and accelerating delivery of growth and savings opportunities for assigned territory.
• Owning first line customer relationship
• Working collaboratively with customers and colleagues to achieve joint goals
• Driving value for customers
• Accountability for revenue and savings KPIs within assigned region

What can we offer you

We want to reward you for your passion enthusiasm and hard work so we offer much more than a competitive salary:

• Car Allowance subject to criteria
• We recognise our employees hard work and contributions with annual bonus schemes long service and VIP colleagues awards.
• 27 days holiday plus bank holidays with the option to purchase an additional 5 days.
• We are dedicated to your development through inhouse training support and access to external qualifications to maximise your potential.
• A focus on your wellbeing offering 1 day of paid wellbeing leave and free access to the 24/7 Employee Assistance Programme
• Generous pension scheme (with us contributing 12 when you contribute 6
• Access to our Flexible Benefits Scheme where you can choose from a variety of benefits such as Life Insurance Critical Illness Cover Income Protection Health Cash Plan Dental Insurance and additional pension contributions that suit you.
• 2 days of paid volunteering leave allowing you to give back to your community.
• Access to many discounts from the Blue Light Card to NHS Discounts.

NHS Supply Chain who are we

Our role is to support the NHS to save lives and improve health. We are a part of the NHS family and our role is to source deliver and supply healthcare products services and food for NHS trusts and healthcare organisations across England and Wales.

We serve every NHS Trust and operate a national network of distribution centres managing relationships with more than a thousand suppliers and delivering more thanorders each year to more than 17000 all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care.

What skills will help you thrive in this role

• Influencing senior stakeholders both internal and external
• Effectively engaging at a broader and deeper level across our customer base whilst influencing a complex business internally
• Being able to hold strong internal networks and relationships to influence decisions successfully in the interests of our customers
• Advanced level of consultative selling
• Building effective relationships and engaging with a wide network
• Leveraging a wide network to provide insight and influence outcomes
• Utilising a customer focussed approach
• Clear and effective communications skills
• Managing complexity
• Ensuring accountability

Want to develop your career with the NHS Supply Chain Then apply below or reach out for an informal discussion about the role in confidence by emailing us at

Our Inclusive Commitment

At NHS Supply Chain we are committed to building an inclusive environment where difference is not only valued but celebrated giving everyone the opportunity to thrive in their career. Developing our people is key to our success so if this role sounds like the right next step in your career but your experience doesnt match perfectly with the job advert we encourage you to still apply.

Struggling to complete our application form and require additional support Reach out to our Talent Acquisition team at who will be happy to help you with alternative ways to apply.