Administration Team Leader
Administration Team Leader
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Job Description
About us
Imaging Associates (IA) is a doctorled highly respected and rapidly growing radiology business with practices across the Eastern suburbs of Melbourne Gippsland and Wagga Wagga. IA prides itself on providing cutting edge diagnostic imaging services with a focus on clinical excellence and exceptional patient care.
We have built a strong reputation for the highquality imaging service we provide along with our friendly and welcoming patientcentred approach.
What will you be doing
Reporting into the Administration Manager and working closely with the Chief Medical Imaging Technologist and Clinical Director in this handson role you will:
- Lead and participate in the smooth operation of the reception area and overall clinic workflow
- Manage billing banking and Medicare related activities
- Provide ongoing training development and mentoring to team members
- Convey business updates from management and oversee correct application of changes
- Plan and oversee workforce requirements in conjunction with practice management by ensuring appropriate rostering and leave planning
- Utilise leadership expertise to manage escalations and resolve complex queries
- Identify opportunities to continuously improve and achieve maximum efficiencies to deliver patient excellence
What are we looking for
To thrive in this role you will have:
- Previous leadership experience within a Radiology setting
- Knowledge of the patient workflow and supporting administration processes policies and Medicare billing
- The ability to lead by example with demonstrated experience in motivating and mentoring a team
- Strong interpersonal and communication skills and the ability to liaise with a variety of internal and external stakeholders
- Highly developed organisational skills with the ability to multitask handle pressure and meet deadlines
- Sound problemsolving skills and the ability to effectively resolve difficult situations to achieve good outcomes
- A keen eye for details and passion for processdriven continuous improvement
What do we offer
- Join a progressive and growing organisation
- Work with an experienced passionate and supportive team driven by providing quality and excellence in patient care
- Genuine focus on supporting you to grow and develop your leadership career
- Tailored induction and onboarding with thorough handover from the previous incumbent
- A competitive remuneration and benefits
If you believe your skill set matches this opportunity wed love to hear from you! APPLY NOW!
Employment Type
Full-Time
