Implementation Manager - Canada
Implementation Manager - Canada
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
This is a remote role.
Key Responsibilities:
- Manage implementation of customers from contract to launch.
- Oversee Customer Success and Engineering staff on implementation to ensure ontime delivery on software implementations.
- Develop project plans track progress and monitor roadblocks during the implementation phase.
- Coordinate with partners and other organizations.
- Document data requirements and process workflows.
- Report regularly on status of implementations and potential issues.
- Identify key weaknesses and failure points in current project implementation plans and spearhead process improvements.
Key Qualifications & Experience:
- Minimum 3 years of Software Implementation project management experience
- English and French language proficiency
- Knowledge of project management tools
- Excellent written and verbal communication skills
- Highly detail oriented
- Motivated and proactive in creating and improving processes and workflows
- Strong analytical and critical thinking skills
- Good to have: Familiarity with SQL
- Good to have: Experience with Fire and EMS agency software solutions
We welcome a diverse workforce! If you don t fit all the qualifications for the job listed above but feel you bring unique experience and perspective that would serve this role and First Due well we encourage you to apply.
All applicants must be authorized to work for any US employer in the United States. Locality Media Inc. is unable to sponsor or transition sponsorship ownership of employment visas at this time. Hiring is contingent upon candidates successfully passing a criminal background check. As part of the I9 verification of authorization to work in the US Locality Media Inc. participates in EVerify.
Physical Demands and Work Environment
This role is fully remote with minimal travel expectations at this time. Reasonable accommodation may be made to enable qualified employees and applicants to perform the essential functions as outlined above. If you require an accommodation during the interview process please reach out to .
Working at First Due
First Due offers a comprehensive compensation and benefits package for eligible employees including competitive pay medical dental and vision coverage FSA/HSA 401(k) flexible PTO a fully remote workplace a technology stipend opportunities for advancement and other benefits and perks that sets our team apart. Visi t to learn more.
If you are a resident of California Colorado New Jersey New York or Washington please reach out to for a reasonable estimate of annual base compensation and any eligible incentive compensation. The actual compensation offered to successful candidates for roles may be higher or lower based on nondiscriminatory criteria including but not limited to relevant professional experience geographic location knowledge skills and abilities. This range will be reviewed on a regular basis.
About First Due
First Due is reimagining Fire and EMS by providing a modern cloudbased platform that allows agencies to run their entire operation in one place. From Fire Prevention PreIncident Planning Incident Reporting Scheduling Asset Management Reporting Response and more First Due is leading the public safety software industry in transforming public safety through nextgeneration technology and innovation.
Locality Media Inc. dba First Due is an equal opportunity employer. We do not discriminate in any aspect of employment on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status or any other protected status or class. We are committed to promoting an environment of respect acceptance diversity and inclusivity and equal opportunity. Discrimination and harassment of any type in any form will not be tolerated.
When you apply for a role at Locality Media Inc. dba First Due we will collect some personal data including information from your application resume or LinkedIn profile. This information is used during the interview and candidate evaluation process for opportunities at First Due and is only shared internally. Please review our candidate privacy notice here .
French Language, Project Management
Employment Type
Full Time
