Operations Manager
Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Lead strategy and precision in global healthcare operations
At our client learning never stops and neither does impact. As South Carolina s only comprehensive academic health system the Medical University of South Carolina blends toptier medical education with cuttingedge research and nationally recognized patient care. For two centuries they ve trained future healthcare leaders while advancing discoveries that save lives. Think of it as education with a pulse. If youre looking to be part of a mission that teaches heals and evolves daily this is where your next chapter begins.
What Youll Be Doing
Be part of our client s team as an Operations Manager and lead a highperforming offshore team in driving supply chain efficiency data quality and reporting excellence across multiple functions while ensuring alignment with U.S. leadership and realtime operational goals.
Shift: Monday to Friday 8:00 PM to 5:00 AM (EST)
Work Setup: Onsite Ortigas (Potential for WFH or Hybrid)
Leadership and Operations Oversight
- Lead daily operations of a crossfunctional offshore supply chain support team
- Manage staffing shift schedules task delegation and performance coaching
- Ensure seamless alignment with teams and enable realtime collaboration
Stakeholder Management and Reporting
- Serve as the primary point of contact for the Chief Supply Chain Officer (CSCO) and Associate Director of Strategy
- Create and present weekly and monthly performance dashboards and improvement reports
- Identify and escalate operational risks and propose mitigation strategies proactively
Functional Domain Oversight
- Oversee timely invoice processing exception resolution and aging report accuracy (Accounts Payable)
- Ensure accurate purchase orders and contract documentation (Buyers and Contract Coordination)
- Maintain highquality vendor and item records; lead master data audits (Master Data Management)
- Validate data reporting accuracy and support ad hoc analysis using Power BI (Data Quality & BI)
- Monitor price changes and ensure vendor pricing compliance (Supply Chain Pricing)
Performance and Continuous Improvement
- Develop and implement performance improvement plans (PIPs)
- Lead initiatives for automation standardization and process redesign
- Monitor compliance with SLAs and SOPs and enforce internal control measures
Requirements
What You ll Need to Succeed
Education and Experience
- Bachelor s degree in Business Operations Supply Chain or a related field
- Minimum 5 years of leadership experience in shared services healthcare or supply chain
- Proven ability to manage multifunctional offshore teams
Technical and Leadership Skills
- Proficient in ERP systems such as Workday Oracle or SAP
- Skilled in using Power BI for data analysis and reporting
- Knowledge of process improvement methodologies (Lean or Six Sigma is a plus)
- Strong interpersonal leadership and communication skills
- Willing to work in U.S. Eastern Standard Time hours
Benefits
Perks That Matter
- Day 1 HMO coverage with free dependent
- Competitive Salary Package
- Night differential pay to maximize your earnings
- Prime office location in Ortigas (Easy access to MRT stations restaurants and banks)
- Fixed weekends off
- Fully customized Emapta laptop with peripherals
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts and more!
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Welcome to Emapta Philippines!
Join a team that values camaraderie excellence and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024 Emapta stands proudly alongside industry giants offering stability and exciting career opportunities. Your career flourishes here with competitive compensation international clients and a work culture focused on collaboration and innovation. Work with global clients across industries supported by a stable foundation and likeminded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra!
What You ll Need to Succeed Education and Experience Bachelor s degree in Business, Operations, Supply Chain, or a related field Minimum 5 years of leadership experience in shared services, healthcare, or supply chain Proven ability to manage multifunctional offshore teams Technical and Leadership Skills Proficient in ERP systems such as Workday, Oracle, or SAP Skilled in using Power BI for data analysis and reporting Knowledge of process improvement methodologies (Lean or Six Sigma is a plus) Strong interpersonal, leadership, and communication skills Willing to work in U.S. Eastern Standard Time hours
Employment Type
Full Time
