Duty Manager
Duty Manager
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Title: Duty Manager
Location: Portsmouth (Southsea)
Employment Type: Full-time
Reports To: Club Manager
Salary: 25000 - 27000 (OTE 30000)
About Anytime Fitness:
Anytime Fitness is not just a gymits a supportive community that helps members lead healthier happier lives. With 24/7 access to thousands of clubs worldwide we focus on convenience coaching and community. We are currently seeking a motivated and outgoing Duty Manager to join our team and help us inspire people to become the best version of themselves.
Position Overview:
As a Member Advisor at Anytime Fitness your mission is to drive membership growth while delivering an exceptional member experience. Youll be the first-person prospective members meetso your energy enthusiasm and passion for fitness will play a key role in building our club community.
Key Responsibilities:
- Oversee gym operations on a daily basis including member services equipment maintenance and facility management.
- Lead and motivate the gym staff to deliver exceptional customer service and achieve membership growth targets.
- Membership Sales: Actively generate leads follow up with prospects and close sales to meet monthly goals.
- Conduct regular inspections to ensure compliance with health and safety standards.
- Develop and implement programs and initiatives aimed at enhancing member experience and retention.
- Assist in the recruitment training and performance management of staff.
- Customer Experience: Deliver outstanding service to members and guestsgreeting everyone warmly answering inquiries and offering solutions.
- Tours & Consultations: Conduct engaging club tours and fitness consultations to highlight the benefits of Anytime Fitness.
- Community Engagement: Participate in local events outreach and marketing initiatives to promote the brand.
- Administrative Support: Handle membership paperwork update CRM systems and maintain accurate sales records.
- Club Presentation: Ensure the club is always clean welcoming and aligned with Anytime Fitness standards.
- Team Collaboration: Work closely with personal trainers managers and other staff to deliver a unified and motivating member experience.
What Were Looking For:
- Oversee gym operations on a daily basis including member services equipment maintenance and facility management.
- Lead and motivate the gym staff to deliver exceptional customer service and achieve membership growth targets.
- Conduct regular inspections to ensure compliance with health and safety standards.
- Develop and implement programs and initiatives aimed at enhancing member experience and retention.
- Assist in the recruitment training and performance management of staff.
- Passion for health fitness and helping others achieve their goals.
- Previous sales or customer service experience preferred (fitness industry a plus).
- Friendly professional and highly motivated personality.
- Excellent communication organization and time-management skills.
- Goal-oriented mindset with a desire to exceed targets.
- Comfortable working with CRM software and social media platforms.
- Availability to work flexible hours including evenings and weekends.
The Duty Manager will work in a dynamic gym environment that can be fast-paced and physically demanding. The role requires flexibility often involving shifts or weekends. The manager will be expected to interact daily with a diverse membership base and manage staff in a team-oriented engaging atmosphere. Full compliance with health and safety standards is expected at all times.
What We Offer:
- Competitive base pay plus commission and bonuses.
- Discounted Anytime Fitness membership.
- Ongoing training and career growth opportunities.
- Fun supportive and motivating team culture.
- Opportunity to make a real difference in peoples lives.
Join the Anytime Fitness team and help build a healthier world one member at a time. Apply now to start your journey with us!
Employment Type
Full Time
