Global Product Customer Support US Shift 39364
Global Product Customer Support US Shift 39364
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Job Description
Location:Bangalore India
Sapiens International Corporation (NASDAQ and TASE: SPNS) is a leading global provider of software solutions for the insurance industry with an emerging focus on the broader financial services sector. We offer core endtoend solutions to the global general insurance property and casualty life pension and annuities and retirement markets as well as the business decision management software. We have a track record of over 30 years in delivering superior software solutions to more than 400 financial services organizations. The Sapiens team of approximately 2500 professionals operates through our fullyowned subsidiaries.
Click the following link to learn more about Sapiens India
Main duties include:
- Responsibility for providing solutions/workarounds to customers problems in a fast and professional manner in conjunction with the development team within SLA restrictions.
- Supporting customers from a wide range of countries.
- Providing product and installation consultancy remotely or onsite.
- Willingness to work beyond working hours when required.
Requirements:
- Personal skills: Independent worker out ofthebox thinker solutionsoriented with good problemsolving skills presentable serviceoriented results driven team player ability to work towards strict deadlines selfmotivated.
- Excellent written and verbal English skills
- 24 years of Experience with support for enterprise application systems/big and complicated systems.
- Ability to work under pressure and provide solutions within the application itself and in the technical environment
- High computer technical skills knowledge of operating systems & databases (advantages) with the ability to understanding applications logs.
Advantages:
- SQL knowledge
- Experience working with financial banking systems
- Web Servers knowledge
- Please note: All work is conducted in English.
Required Experience:
Exec
Employment Type
Part-Time
