Senior Operations Manager
Senior Operations Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Our Inclusive Benefits
We offer an inclusive and comprehensive range of benefits to our valued associates including:
Medical Dental Vision Benefits
Disability Benefits
Paid Parental Leave Paid Family Leave and Adoption Support
Paid Time Off
Retirement Savings Plan 401K) and Life Insurance
Financial Solutions
NMG Associates Core Discount of 30
Personal and Professional Development Opportunities
For more information please click Our Benefits section on our career site or reference the link here: Neiman Marcus Group
As a woman cofounded majority womenled organization outpacing the U.S. population in racial and ethnic diversity and led by one of corporate Americas few openly gay CEOs Neiman Marcus Group is proud to celebrate associates from different backgrounds experiences and communities. Weve made it a priority to cultivate a culture where everyone Belongs and where showing up as your full and authenticself is encouraged.
Were committed to equal employment opportunity regardless of race color religion sex pregnancy sexual orientation gender identity and/or expression marital status age national origin disability genetic information veteran status or any other status protected by federal state or local law.
Were committed to providing reasonable accommodations during our Talent Attraction process. If you need assistance or would like to request an accommodation please reach out to us at
Neiman Marcus Group is a relationship business that leads with love in everything we dofor our customers associates brand partners and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman.
Your Role
As Senior Manager Operations of our East Coast Fulfillment Center reporting to the site Sr. Director you will be a handson leader and will build and maintain relationships with hourly associates managers carrier partners vendors other Fulfillment Center teams and various departments in the company. You will be a leader who likes dealing with ambiguity change and enjoys getting into the details to drive improvements daily.
What Youll Do
- Build strong teams while improving procedures metrics and processes.
- Lead and supervise a team of Operation Managers and Supervisors
- Develop and administer operational procedures for perfectly executing activities for incoming and outgoing shipments handling and disposition of products and keeping the highest standards of inventory accuracy.
- Develop and maintain a safe work environment.
- Responsible for achieving all operational goals.
- Drive strategic planning and forecasting.
- Leverage the Operations Managers and Supervisors by sourcing and nurturing ideas and rolling them into the creation of improvement plans for the functional area.
- Mentor train and develop Operation Managers for career progression and learning.
- Ability to develop and share best practices across the shifts and network.
- Create a positive team dynamic that encourages all employees in the Fulfillment Center to provide feedback and drive change within the facility adapt to the everchanging business and stay focused on the customer experience.
- Drive continuous improvement to safety quality cost and delivery while growing and expanding capabilities within the Fulfillment Center
- Utilize the site Warehouse Management System (WMS) to optimize perfect order fulfillment and provide operational insights to improve WMS effectiveness.
- Leverage reports and analytics to make recommendations aligning with business strategy and goals.
- Monitor and manage inventory levels including aging inventory nonretail merchandise and consolidation/redistro activities.
- Coach hire and retain a team of Managers and associates.
What You Bring
- 7 years of proven and successful experience in Supply Chain knowledge and Inventory Management
- Deep knowledge of distribution transportation and supplier manufacturing principles
- Wellversed in financial metrics
- Ability to operate both strategically and tactically in a highenergy fastpaced environment.
- Superior analytical skills with the ability to dive in and quickly understand the root cause and identify scalable solutions.
- Excellent business judgment strong written and oral communication skills and a practical commonsense approach to getting things done.
- High degree of organization and ability to manage multiple competing priorities simultaneously.
- A strong sense of ownership over work and results
- Communicates effectively with all levels of the organization.
- Excellent interpersonal and communication skills
- Expert & high level of proficiency with Microsoft Office Excel PowerPoint and Access
- Experience with Lean Principles Labor Management and Manhattan WMS
Required Experience:
Manager
Employment Type
Full Time
