General Manager, Hotel Operations

Alan & Grant

Posted on : 24-06-2025

Employer Active

1 Vacancy

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Jobs by Experience

5years

Job Location

Port Harcourt - Nigeria

Monthly Salary

Not Disclosed

Salary Not Disclosed

Vacancy

1 Vacancy

Posted on : 24-06-2025

Job Description

Our client is a hospitality conglomerate based in Nigeria with diverse business interests including restaurants catering snack food manufacturing hotels cinemas and real estate development.

Job Summary

The General Manager is responsible for the overall strategic direction operational efficiency guest satisfaction and financial performance of the hotel. This leadership role ensures that all departments operate in alignment with the brand s standards while also driving profitability maintaining service excellence and fostering a high-performance culture among staff.

Key Responsibilities

Ensure high-quality customer service and guest satisfaction.

Implement strategies to enhance the guest experience including personalized services.

Monitor online reviews and guest feedback to drive continuous improvement.

Supervise daily hotel operations including front desk housekeeping food & beverage and maintenance.

Ensure smooth check-in/check-out procedures and efficient room turnovers.

Monitor inventory levels and coordinate procurement for hotel supplies.

Enforce health safety and sanitation regulations.

Work with the revenue management team to optimize room rates and occupancy.

Monitor operational expenses and manage budgets effectively.

Assist in cost control initiatives without compromising service quality.

Support sales and marketing efforts to boost bookings and revenue.

Supervise and provide guidance to department heads and staff

Requirements

Bachelor s degree in Hospitality Management Business Administration or a related field.

Minimum 7-10 years in hotel operations with managerial experience.

Strong leadership problem-solving and decision-making skills.

Excellent communication and interpersonal abilities.

Ability to work in a fast-paced environment and handle multiple responsibilities.

Knowledge of financial planning budgeting and revenue management

Employment Type

Full Time

Company Industry

Hospitality / Hotels and Motels

Key Skills

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About Company

Alan & Grant

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General Manager, Hotel Operations

Alan & Grant

Job Description

Requirements

Employment Type

Company Industry

Key Skills

About Company

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