Digital and Commercial Solutions Translations Specialist

Job Overview

We are seeking an experienced Subject Matter Expert (SME) in the localization industry to lead the development and deployment of commercial and digital translation services within the life sciences sector. This role focuses on designing and implementing scalable highquality solutions to support global teams and ensure seamless multilingual content delivery.
As a consultant to internal teams and clients the SME will provide best practices for multilingual content strategies.

Key Responsibilities

Digital Translation Services Setup and Commercial Solutions Development

• Design and implement Commercial and Digital Localization workflows tailored to the unique needs of life sciences content.

• Evaluate and select appropriate translation management systems (TMS) CAT tools and AIdriven technologies to ensure efficiency and scalability.

• Create and deliver localization solutions that integrate with life sciences commercial initiatives such as product launches educational programs and customerfacing platforms.

• Optimize processes for translating materials such as product documentation training modules and marketing collateral.

• Ensure that all translation services align with business objectives and drive measurable impact.
  

Stakeholder Collaboration

• Partner with global teams to identify translation and localization needs across various departments including global patient services regulatory medical affairs and commercial.

• Serve as a trusted advisor providing guidance on best practices tools and industry trends in digital translation services.

• Onboard and deliver training and support to internal teams on leveraging translation technologies effectively.
  

Project & Vendor Management

• Oversee the endtoend management of translation projects ensuring adherence to quality timelines and budget.

• Collaborate with language service providers (LSPs) and vendors to maintain consistency quality and scalability of services.

• Work with Quality to adapt the QMS and monitor KPIs to assess the performance of translation services and drive continuous improvement.
  

Technology & Process Optimization

• Leverage advanced technologies including machine translation and AI to enhance translation workflows and reduce timetomarket.

• Continuously review and improve localization processes to ensure compliance accuracy and efficiency.

• Stay informed about emerging tools technologies and trends in the localization and life sciences industries.
  

Quality Assurance & Compliance

• Develop and enforce quality standards for translated materials to ensure alignment with life sciences industry requirements.

• Monitor compliance with global regulations and guidelines particularly for highly regulated content.

• Create SOPs Work Instructions Workflows Training Manuals Terms & Conditions Supplier OLAs clientfacing materials etc.

Qualifications

• Bachelors Degree required.

• Minimum of 4 years of experience working in Digital Translations Project Management within the Language Services industry with at least 2 additional years experience in Client Services across various sectors.

• Proven expertise in setting up and managing digital translation services or workflows involving Transcreation Creative Translation Brochures Marketing Campaigns Social Media SEO (keywords banners ads) websites.

Skills

• Strong understanding of translation tools workflows and best practices (e.g. SDL Trados MemoQ TMS)

• Experience in developing and managing client accounts.

• Experience presenting to clients supporting the onboarding of new clients and devising tailored client solutions.

• Advanced client management skills with the ability to build strong client relationships.

• Ability to create detailed SOPs processes and workflows for digital health solutions.

• Capability to provide training and support to the project management team

• Ability to maintain a project pipeline to support resourcing efforts.

• Excellent written and verbal communication skills.

• Strong diligence to ensure highquality standards are upheld.

• Ability to follow instructions and work independently while using ones own initiative.

• Excellent project management skills with the ability to handle multiple priorities in a fastpaced environment.

Preferred Skills

• Proficiency in multiple languages is a plus.

• Experience working with global teams and navigating complex organizational structures.

IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at .

At IQVIA we believe that diversity inclusion and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone everywhere. When our talented employees bring their authentic selves and their diverse experiences to work they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multitalented collaboration harnesses innovation to deliver superior outcomes.