Digital Content Specialist
Digital Content Specialist
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Salary Not Disclosed
1 Vacancy
Job Description
We are looking for a Digital Content Specialist to assist with the development and execution of campaigns utilizing a new customer 360 database and marketing automation platform. Youll play a key role in managing campaign deliverables coordinating with stakeholders and ensuring timely and accurate communications to clients.
What Youll Do:
- Act as the primary liaison between internal stakeholders agencies and the CRM production team
- Identify CRM deliverables and manage all aspects of the campaign including planning timelines risks and resources
- Submit use cases and supporting artifacts for review and approval
- Schedule creative downloads and update content briefs
- Manage creative routing finalize proof comments for agency edits and provide final English HTML for the translation team
- Conduct in-depth QA of emails in each language for all ANA markets (check links artwork videos etc.)
- Provide insight and explanation to stakeholders on CRM platform capabilities
- Track campaign progress (activities milestones deliverables) and update estimates as needed
- Send final CRM creative to internal stakeholders for reference
- Provide on-call support for end-of-month and urgent communications as needed
- Serve as backup for the email coordinator
What Youll Need:
- Minimum 2 years experience in Communications or a related field
- Experience with content localization project management and Workfront/Monday platforms
- Strong understanding of communication and email marketing principles triggered campaigns and A/B testing
- Ability to collaborate with internal partners and external vendors
- Experience organizing prioritizing and managing competing demands and fluctuating workloads
- Flexible able to work under pressure and meet tight deadlines
- Strong problem-solving and follow-through skills
- Significant organizational and prioritization abilities
- Professional-level interpersonal and administration skills
- Ability to work onsite in Ada
The North American CRM team develops and implements marketing strategies utilizing automation software to generate leads drive sales and enhance retention productivity and loyalty among Independent Business Owners and customers.
Youll support the strategy development deployment and analysis of CRM campaigns ensuring communications are accurate timely and effective for various audiences. This is a hands-on collaborative role with opportunities to learn and grow in a fast-paced innovative environment.
Required Experience:
Unclear Seniority
Employment Type
Contract
