Digital Analyst

Digital Analyst

Bexhill or Leicester - hybrid one day per week on site

Welcome to Hastings Direct From our Group HR Director Pam Angel

Were a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. Weve made huge investments in our data and tech capabilities over the past few years along with nurturing our 4Cs culture. Were proud of the journey were on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over three million customers but we know theres even bigger opportunity out there. The fact youre now reading this job advert means weve tempted you to find out more about #lifeatHD we really hope you like what you see and youll join us to share in the success of the exciting chapter that lies ahead.

We understand some people may not apply for jobs unless they feel they tick every box. If youre excited about joining us and think you have some of what were looking for even if youre not 100% sure we would love to hear from you.

Role overview

Its an exciting time for us here at Hastings Direct and a great time to join our team as we expand the reach and impact of digital analytics.

Our Digital Analytics team services approx. 150 colleagues in the Commercial Digital & Marketing department. The team is responsible for the digital analytics tagging implementation technologies that enable analytical insights to be generated through dashboard reporting and data visualisation.

Digital Analytics is a critical success factor for the company; helping to measure and manage the commercial performance for a wide-ranging set of digital products and customer journeys being used by over 4 million customers in the UK.

When it comes to insurance in the UK we believe we are the most advanced digitally and we have our sights set on some amazing projects when it comes to data.

Job details

• While the day to day responsibilities of the role will be both varied and dynamic we have managed to Identify some key areas of focus.
• Firstly you will find yourself writing complex SQL queries to extract transform and analyse large data sets form various data sources (mostly cloud based repositories)
• From here you will take ownership of the reporting analysis and stakeholder engagement across the team.
• You will use a variety of different analytics techniques to ensure the completeness quality and consistency of the data we use.
• You will find yourself presenting data to both technical and non-technical stakeholders so the ability to simplify terms and processes will also be used.

Essential skills/experience:

• We are looking for someone who already has good exposure to a Digital Analytics role in the past this is not for someone who is looking for an entry level role.
• With how ingrained SQL is in all our Digital Analytics processes we require someone who is proficient in SQL.
• Also from a technical perspective we would like to see some experience in Power BI Looker Studio as well Web Analytics tools.
• We also require someone with a good understanding of the data layer to help with further data debugging.
• Finally we feel our digital analytics team may provide a steep learning curve so some experience in the General Insurance market would be a distinct advantage.

The interview process

Our interview process involves the below:

• 1st stage interview with hiring leader

• 2nd interviewinvolving a case study / task

As a Disability Confident employer were committed to ensuring our recruitment processes are fully inclusive what this means to you is if youre applying for a job with us youll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS please visit our inclusive business page on our careers website

Benefits: In addition to a competitive salary you will also receive

Flexible working we champion a flexible hybrid working approach please speak to your recruiter to discuss in more detail

Competitive bonus scheme- all colleagues are eligible for our annual 4Cs performance bonus

Financial wellbeing as well as providing you with 4x your salary with our life assurance cover income protection at no extra cost and matched pension contributions up to 10% we are proud to provide you with an award winning package which includes discounts cashback free independent mortgage advice and free access to financial wellbeing support

Mental wellbeing programme we have the thrive mental health app our colleague assistance programme available 24/7 our own in-house mental health first aiders support groups and a dedicated team to make sure we are covering your needs

Theres more! 25 days annual leave bank holidays with the option to buy or sell one of your weeks access to our health care cash back plans dental plans discounted health assessments Cycle to work and tech schemes discounted and free onsite facilities social events throughout the year and much more .

Join us and youll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues customers company and community. As one of our colleagues youll be helping to drive our growth so in return well give you all the support training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job well deliver good outcomes for every customer helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve

At Hastings Direct were committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

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