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Job Description Summary
The Patient Access Services Supervisor reports to the Rehab Manager. This position directly supervises the daily registration and scheduling functions of staff to ensure Patient Access Services Representatives provide a high level of customer service while verifying and preparing all patient accounts for billing to maximize payment for OT/PT/SLP outpatient services for MUHA.Entity
Medical University Hospital Authority (MUHA)Worker Type
EmployeeWorker SubType
RegularCost Center
CC000251 CHS Administration Therapeutic ServicesPay Rate Type
SalaryPay Grade
Health24Scheduled Weekly Hours
40Work Shift
Job Description
The Patient Access Services Supervisor reports to the Rehab Manager. Under general supervision the Patient Access Services Supervisor monitors operational systems and employee performance to increase patient satisfaction operational efficiency and effectiveness. This position directly supervises the daily registration and scheduling functions of staff to ensure Patient Access Services Representatives provide a high level of customer service while verifying and preparing all patient accounts for billing to maximize payment for OT/PT/SLP outpatient services for MUHA.
Bachelors degree from an accredited college/university and two years directly related customer service work
experience; or an associates degree and three years directly related customer service work experience; or a
high school diploma or equivalent (GED) and four years directly customer service experience. Related
customer service work experience in a medical office or hospital environment highly preferred. Prior
supervisory experience beneficial. Excellent communication skills required. Must be able to communicate
effectively with patients/families physicians employers and third party payers.
Additional Job Description
Education: Bachelors Degree or Equivalent Work Experience: 6 years progressive work experience and 1 years management experienceIf you like working with energetic enthusiastic individuals you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.
Medical University of South Carolina participates in the federal EVerify program to confirm the identity and employment authorization of all newly hired employees. For further information about the EVerify program please click here: Experience:
IC
Full-Time