Principal Program Manager WW FBA Insights Planning
Principal Program Manager WW FBA Insights Planning
Posted on :
14-04-2025
Employer Active
1 Vacancy
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Yearly Salary
$ 124900 - 206500
Vacancy
1 Vacancy
Posted on :
14-04-2025
Job Description
The Worldwide Fulfillment by Amazon (FBA) Insights and Planning teams mission is to drive the global growth of the FBA business by identifying business opportunities through analysis and leading optimization initiatives that align with FBAs 10Year Vision.
This newly created singlethreaded role is focused on spearheading new returnsrelated practice and/or policy changes as part of efforts that drive FBA growth in underpenetrated categories. This work is tied to driving customer and seller experience improvements through transformative changes and is a strategic priority tied to a senior leadership initiative. This role has a worldwide focuses with initial prioritization on United States and Europe.
This position offers a unique opportunity to drive transformative changes into how we process returns for customers and sellers directly improving efficiency quality and business growth. The ideal candidate will possess analytical skills crossfunctional leadership experience and a passion for technological advancement in ecommerce logistics.
Key job responsibilities
1. Partner with product tech and operations on the development of specialized operating procedures that allow for the validation of defects and enforcement of policies or other practice standards.
2. Ideate and drive innovative practices and policies that create the right tension between customers and sellers that lead to an overall optimized experience.
4. Collaborate with operations teams to develop scalable processes that increase Amazons flexibility in handling returned units.
5. Manage stakeholder relationships with teams across Stores worldwide by: providing regular initiative updates addressing escalations promptly influencing future strategic direction and aligning on business requirements
Bachelors degree
10 years of program or project management experience
7 years of working cross functionally with tech and nontech teams experience
7 years of managing analyzing and communicating results to senior leadership experience
Experience implementing repeatable processes and driving automation or standardization
Experience defining program requirements and using data and metrics to determine improvements
Experience delivering projects within scope time budget and quality
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124900/year in our lowest geographic market up to $206500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
This newly created singlethreaded role is focused on spearheading new returnsrelated practice and/or policy changes as part of efforts that drive FBA growth in underpenetrated categories. This work is tied to driving customer and seller experience improvements through transformative changes and is a strategic priority tied to a senior leadership initiative. This role has a worldwide focuses with initial prioritization on United States and Europe.
This position offers a unique opportunity to drive transformative changes into how we process returns for customers and sellers directly improving efficiency quality and business growth. The ideal candidate will possess analytical skills crossfunctional leadership experience and a passion for technological advancement in ecommerce logistics.
Key job responsibilities
1. Partner with product tech and operations on the development of specialized operating procedures that allow for the validation of defects and enforcement of policies or other practice standards.
2. Ideate and drive innovative practices and policies that create the right tension between customers and sellers that lead to an overall optimized experience.
4. Collaborate with operations teams to develop scalable processes that increase Amazons flexibility in handling returned units.
5. Manage stakeholder relationships with teams across Stores worldwide by: providing regular initiative updates addressing escalations promptly influencing future strategic direction and aligning on business requirements
Bachelors degree
10 years of program or project management experience
7 years of working cross functionally with tech and nontech teams experience
7 years of managing analyzing and communicating results to senior leadership experience
Experience implementing repeatable processes and driving automation or standardization
Experience defining program requirements and using data and metrics to determine improvements
Experience delivering projects within scope time budget and quality
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124900/year in our lowest geographic market up to $206500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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